Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 37970 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 704 Showing 14,061-14,080 of 37,969 reviews
  • Rated 3 out of 5 stars

    Word

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with new laptop. It does what it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaned up and updated my laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in person. Unfortunately, I have been unable to contact anyone by phone, as was the case before, to make an appointment again so I will just come in without an appointment,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needed for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the basis programs that everyone needs for school, couldn't open the power point presentations that my instructors use in class. The other programs that comes in the package will be helpful to write my resume when I start job hunting at the end of the semester.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ever!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my job!! I often work on the run and this really helps. Its like having my office with me whenever i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential productivity tool

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office essentials! A must-have for any office professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attribution!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial for school work that came along with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Yoga

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super pleased with the service that I received from Best Buy on the purchase of this laptop. It's the right system for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as Excepted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ol’ reliable Microsoft. Works great, no surprises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy to have this subscription! Pretty much everything I use all in one place. THANK YOU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great package to get my new laptop setup and ready to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and since it is the product of choice on the job, this makes working from the office or home very simple using the same applications. Help features are just that - very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I miss the old one time purchase model

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not fond of the subscription model for software, but 15 months for less than the normal price of 12 months was a good deal since I have to have this for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary and useful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and necessary product. Geek squad installed it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    President

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use all products daily in my accounting business. Recommend to anyone in business!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Try it before you buy it Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free with the laptop purchase. Sad that it's just a 1 year subscription instead of the actual program which is unnecessarily expensive. I'll have to start saving order to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tool for a computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, but I don't feel like I should pay for Excel app that was already working when I purchased the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extras

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got that for my university studies and extra memory that promises and it’s good for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use it, both at work and at home, and I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service Excellent Product Highly Recommend Microsoft 365

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Newest Version without the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the latest and greatest of the Office line-up. Doesn't slow down my computer with all the disk space the old way does. Only been using it for 6 weeks, so I am not sure if there is anything to warn you about.

    I would recommend this to a friend