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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37974 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 37,973 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need it, gotta have it....... so we bought it duh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software heaven!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value - 15 month subscription for price of 12 month? Can't be beat!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely not electronic smart person but surprisingly Windows 10 is pretty easy to use and it was easy to set up simple step by step directions and I'm learning pretty much as I go you might as well stay with the times and do the update I was unsure of the year by year plan however the sales person explained the benefits to having a year to year plan and if the laptop goes bad you could at least transfer the Windows 10 Dover which saves you a whole bunch of money for down the road well worth the investment if you're going to do any kind of General operations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great productivity tool. Needed for almost every aspect of my work day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be lifetime of the Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrating that you have to continue to repurchase over and over. And its a monopoly because you HAVE TO HAVE IT for any program to work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's MS Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more or less what I've come to expect.. Stinks that it's subscription based. I've been using the same Office XP discs pretty much since it came out over a decade ago. MUCH better value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft Office!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that’s affordable! Love that I get real time updates to the software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Is Still Giving

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has been my go to for many years, be it work or personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect start for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card allows me to get the most essential apps started to work on school and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what to say as this is simply a renewal of an existing subscription. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal is essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is essential for any laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love windows! No complaints here. Great for personal and business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning, but hopeful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to this and have a lot to learn. I believe it will be a good experience. The only problem I've encountered so far is losing my email directory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesgirl helped me with this, very good choice, she was very informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why can't microsoft and google get along?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda bummed that you can not install the microsoft software on a chromebook, you can only access web based products with your chromebook and publisher is not available via web yet! ugh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 not for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I wanted was Word and Excel. The salesman talked me into buying 365. This stuff is entirely too intrusive. I've spent way too much time trying to cut it back to what I need/want. It even tried to install itself on my old computer over the network....unannounced and unrequested. What a mess! I managed to stop it, but not without a lot of cleanup afterward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you make office chores for a one person business any easier?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to has everything that I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Great Service!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Microsoft 365 for the Outlook feature, but Paul helped me take full advantage by setting me up with One Drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on my computer and had all of the necessary apps for school!

    I would recommend this to a friend