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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37974 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 37,973 reviews
  • Rated 4 out of 5 stars

    Windows Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apps are good, although the subscription is pricey.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install Office and get Add-ons you didn't ask for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but I think that the publicity about it is incomplete. It does not state that installing this also installs One Drive which is not compatible with other cloud based backup services that you might already have installed. You can uninstall One Drive but things still back up to a One Drive folder in your PC. It also installs InterActual Player without asking your permission. Honestly, Office is a great suite but dropping Publisher is disappointing and the add ons are pernicious.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 2008 Macbook for this one and don't know why I waited so long. Was a little concerned about giving up the cd/dvd drive, but you can get an external one for less than $25 if you really need it. Overall a great computer with good features and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like knowing that the version is always current

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is always the most current and update due to the subscription. Knowing that is worth the subscription price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365 Persona

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college students, especially assisting with writing papers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed for college kids plus we can add it up to 5 devices. Total score

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MicrosoftmOffice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven' had a chance to use it yet. I'm sure it will be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the excel spreedsheet 3 or 4 times a week, the only downfall is that I which I didn't have to pay yearly subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUSINESS OWNER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT WOULD RECOMMEND TO ANYONE WHO USES MICROSOFT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she is using it to work from home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Code provided was legit, but download failed,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I love Excel and Word. I have had them on all my devices for years. However, using the code provided resulted in the download not working. An error code appeared which basically said some components were out of date, ON A NEW LAPTOP! I talkeed with Microsoft chat who then passed me off to a technician. The phone call ended up with him telling me every single device was infected with a trojan virus. Even my iPhones and iPads. When I saw the scan saying all devices were at "RIKS", Notice the spelling. I figured I better end this call because quite simply I think technician was full of crap. He said I would never be able to install Excel or Word on the new PC. I disproved that immediately by downloading them from the Apple Store and installing with no problem. I canceled the subscription and received. a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    $400 gift card, I could really use it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love BEST BUY for their superior products and the knowledge the staff has.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Office package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am concerned this was only one year. We were told it was for life. Do not like being lied to. Other than that it is similar to windows ten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy Office365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office365 is great to use everyone should get a copy. Most secure and flexible on costa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have the basics in one package. So easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's time to get used to the new setup period. So far have had no glitches in the programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I especially like that i got a 30 dollar best but gift card for buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews that say the 365 gets stuck and less responsive than the 2013 edition. Well I have only good things to say about it, never gets stuck (as long as you have internet connection or save offline. works perfectly with stylus, I love this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the Subscription version of Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Subscription version of Office. If you want to always have the latest version of Office, this is for you. If you are happy keeping a version of Office for several years, this will ultimately be more expensive than just buying Office outright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program you can use it in all your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program , easy to installl and use in all your devices. Plus every upgrade is included so you always have the most up to date application .

    I would recommend this to a friend