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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37994 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 37,993 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use for everyday use and work more easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way best buy sell the item its easy to install and at very good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be similar to XP and I am used to that. The big problem I have is that Outlook does not accept my Office Outlook password and there is no means to reset it. Without the password it remains non-functional. I will have to go through the trouble of calling MS or my IP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like using the product for my office documents, resume, contacts and much more. The product has great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thought it had it all but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not include CoPilot Pro which requires a separate monthly subscription; if you dont need that for a certain MS class being taken its wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have the programs on the computer. Not sure of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son-in-law needed word for his business and this is what he wanted to go with his new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use recommend to use with all other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program…. Takes care of all of my home office needs. Simple to navigate with help available if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to havce Word on computer and very easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product would recommend to everyone to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program! I’m glad I got it. So easy to use it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rules thank you all so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several products recently from Best Buy including Microsoft 365 the staff there was exquisite and helpful in choosing the items and in working on getting them to work I’d like to especially commend Anthony in sales, Tyler and Adam from the geek squad and Ryan also in sales All four were excellent very helpful very personable and a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to have a shot at it before you say no..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a big win. I really enjoy the easy flow of it all. Haven't had a reason to complain..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great features on the new office programs. You may save documents on the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computers, TV. , Cell phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your service and some of the staff make the store better and pleasant to visit geek squad good and the salespeople are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was provided insight as to this product along with direction to how this would enhance tge computer purchase. I puchased the product and glad i did. I am in a master's prigram and this priduct have tremendous made going through this course seamless. Amzing customer sevice and thise folks who assisted me were awesome. Thanks for making this purchase and decision for a new computer a great one. :-))))

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe that I can't buy Microsoft Office outright, but subscribe to it, instead. Then again, I can't BUY a Smart phone and have to lease it these days. That being said, it works fine and am pleased, since I have so many documents on my computer in Word and Excel.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    365

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over previous version, plus new features that make it easier to use even for basic users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt this was the way to go than the monthly subscription that doesn't do much for the same price, if not more... just need to renew every year I believe, I think it should be good for at least 3 years before renewing, but oh well what do i know..

    I would recommend this to a friend