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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37996 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 37,995 reviews
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is that you have to renew this every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wATCH OUT FOR MICROSOFT IF u LIKE GOOGLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had, and used this same program for years and it worked fine. However I use Google as my internet, e-mail, and scheduling platform. when. 365 was installed , I had to keep re-choosing Google as my primary. MS Edge and Outlook would not delete or shut off. I had to return to the Geek Squad at the store, and a great Geek Fixed the problem. Still when I tried to link my I phone to my computer MS edge interfered a gain. PURE GREED FROM ms

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably won't use 365, but was told that I had to purchase it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Use it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously you need this if you plan on doing any kind of work. Sure, there are freeware items out there, but be careful when downloading so you don't get any malware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 vs Single license Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft Office Suit longer than I can remember. I did make the mistake of buying Microsoft 365 which was a monthly fee with my previous laptop. It seemed to be more than I needed with the constant updates. I bought a single license. I am happier with a single license.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy, great customer service. The workers go above and beyond and a very helpful. They don't stop helping you until you find what you are looking for and they take time to explain what you don't understand. I have good experience every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job with help installing this. Word works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovin’ my labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology was brought home without a set up. With the help of the Geek squad I was able to tailor my device to suit my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool for everything you need, from working with excel to everyday with word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft, Family or Personal 365, it's all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has had Microsoft Family in the past, seeing the benefits from it, yet noticing no one in the family but myself taking advantage of it; i have to say, Microsoft 365 Personal is a good way to go in becoming a true Microsoft Program believer. I dont regret having purchased just the Personal this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kerry H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy and meshed well with my needs and level of experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Many new features to learn.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although similar, we have discovered that the features available with the newer versions offer many possibilities. Learning mostly by trial and error, but finding it relatively easy to accomplish what we intended. Eager to become more knowledgeable and work smarter, not harder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get for organization and\or home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can do absolutely everything all in one place. I absolutely love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have suite, great Best Buy price and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes work easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my home computer that had MS office apps and it's not transferable so I bought this. Makes work easy and I can actually install into my mobile devise too. Easy to set up and like the auto renew.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy setup and are enjoying Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Using Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use for a small business. User friendly and makes creating documents easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved Time with easy installation process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy process installation. I have been a dedicated user of Microsoft Office for several years, and I can confidently say that it is an indispensable suite of tools that has significantly enhanced my productivity. The seamless integration of applications and the array of features make it an unparalleled solution for both personal and professional use. Microsoft Word, with its intuitive interface and robust editing capabilities, is my go-to for document creation. The collaboration features have streamlined teamwork, allowing multiple contributors to work seamlessly on the same document in real-time. Excel continues to be the powerhouse for data analysis and organization. The extensive range of functions, pivot tables, and charts make handling complex datasets a breeze. I appreciate the constant updates that introduce new features and improvements, keeping Excel at the forefront of spreadsheet software. PowerPoint has been instrumental in helping me create impactful presentations. The diverse selection of templates, coupled with easy-to-use design tools, allows me to convey my ideas with clarity and professionalism. The integration of multimedia elements further elevates the quality of presentations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Window 360

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love 360 had it before I do alot of letters I write

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    m very pleased with this itemnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this item is amazing I use it all the time, it does everything I ask it to and need it to

    I would recommend this to a friend