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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37980 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 742 Showing 14,821-14,840 of 37,979 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives you everything you need, especially to get through college with. It’s a great resource for writing papers creating powerpoints and other tools to help you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ashley,

      Thanks for sharing your review. We're glad to hear that you are finding Microsoft 365 Personal to be a great resource.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    This bundle is a great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal, there is so many options in this package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient, Microsoft 365 Personal Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have - Microsoft 365 Personal 15 month Subscription with auto new. Great to have all the new updates without having to remember renewing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic package. You need to know to use this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the programs that I need in one download. Sucks that you have to pay yearly but this is how it is now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to have on the new computer. Downloaded fast and ready for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best product what i ever see in my life !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secured and safe. Loving this product for my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has all you need for office work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use all of the products ib Office 365. I am self employed and use the database, the spreadsheet, the word processor, the email capabilit and the presentation software daily for my business. The product is reliable and proven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy for all of the products I needed. It was easy to install (especially for a non-techie).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal with my new computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft office for many years. Just bought new desktop From Best Buy. Best Buy had a deal to save $20 for yearly subscription. I took advantage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear from a long time fan.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comments, always work perfect....,.............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bundle looked good but I got a better bundle & prefer it. Ended up returning this to the store. It is still a good value, just didn’t suit my needs at the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 was the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only really needed the word and excel feature. would be nice if you could just purchase them. other than that I like the option to buy for a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No thought, just current Office and storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you realize you no longer can stand not having current features, you go to the cloud and pay the subscription, and everyone ends up happy. I'm there. I actually like having the web based storage and feature updates without effort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I cannot work totally free of MS office suite I had to purchase it for my new iPad. However it continues to be overpriced for such relatively short subscriptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite always needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Office suite. Excel us the BEST thing ever invented

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since starting my first year of college. This is my first time using Microsoft because in high school thirty use google document . I’m still getting use to the program there’s nothing much different just more feautures, but the google doc is free to use , but somtimes the school requires you to use Microsoft . The school have their own subscription, but the down side using the school is they own your documents and can sell it if they like .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. Welcome to Office. We thought you might like to check out our Office tips and tricks page: https://aka.ms/AA4r1mp. Best of luck in college.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Nice Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know that this software will always stay current and I don’t have to keep buying new versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing. Slim. Powerful. Heavy duty.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Slim. Powerful. Heavy duty. Puts in the work.

    I would recommend this to a friend