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Customer reviews

Rating 4.5 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 743 Showing 14,841-14,860 of 38,688 reviews
  • Rated 5 out of 5 stars

    Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working with Microsoft Windows it was very east to follow the instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to understand new features and which fractures and functionality changed or got removed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was a good buy........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me almost a week to get it to down load. Read many reviews and a lot of people have the same problem. When it finally does upload...... it was a great fit for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to use it. I am not sure what say about as of now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bundle looked good but I got a better bundle & prefer it. Ended up returning this to the store. It is still a good value, just didn’t suit my needs at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software bundle.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the programs much, they appear to be a good. Not sure if the 70.00 subscription fee is worth it. But the 300 dollar cost of the program isn't outrageous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful Geek Squad folks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my hard drive recovered. They took info and shipped it off to a forensic recovery place in S.C. I think. When I got it back, the files were not readable even though it seems they are there. What was not explained is that while files are recovered, they don't recover the accompanying file name. I just get a short string of numbers. There is no way I can use files without a filename and file extension. The tasks of trying to recall what photo taken where even if it opens would be impossible. I have 91,000 files and photos. That was a total surprise. When the recovered files came back, I asked the Geek Squad guy to open it. He tried several methods but could not open any of the few files that were there (way less than the 91,000 that should have been there). So he gave me the phone and dialed the recovery place but the phone menu burped me out several times. He disappeared and came back with authorization to return my fees. I did appreciate that. I am bereft without my files and will have one devil of a time replacing photos. The loss of files is a huge loss but my own fault for not backing it up properly. Was hoping for miracles. I still would recommend Geek Squad with reservations about recover files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Custom friendly for use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with additional 3 months of free service . Easy for personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great to have for your laptop. I can bring work or perform personal task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started using it. I don't like the autosave. I prefer to do it myself. I hard a little trouble when printing. I couldn't just delete a job. I had to delete the printer. There are a few other quirks I'm trying to figure out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was a snap to setup. Excel is the only program I have used, so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Inspector for Oil and Gas Industry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well on my iPad. I like that I get 1T of space on iCloud. This has helped me a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new HP Computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly and quick. The Geek Squad did a great job and I am using my computer often. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office rules

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is indispensable to me. This is why Bill Gates is one of the richest guys on the planet. He deserves it. Makes millions of people's lives easier every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to order online, and quick and easy to pick up from the store. Also feel very comfortable having the purchase backed up by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 power point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time putting it on computer. It took some time to figure out how to get it on computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ireceived excel.ent advice and assistance by the sales representatives at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love windows! No complaints here. Great for personal and business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was added to my new laptop at the store. But I kept getting a message to add to my laptop this was confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Yeh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft products for 30 years. 365 contains all of the products that anyone would need to run a small business of simple home system.

    I would recommend this to a friend