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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37980 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 743 Showing 14,841-14,860 of 37,979 reviews
  • Rated 5 out of 5 stars

    RIGHT ON, MS WORD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Word is the standard for text. HANDS DOWN. I appreciate the offer you arranged!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is just right for a young student, thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was brought right out to my care and it is working just fine, my daughter loves the touch screen, and it's great for class work, and online learning. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 personal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product and glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the 365 student account for my daughters account was lacking. It’s better to have 365 without using the student account with the school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Application for so many tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has Outlook (Windows e-mail with features such as Sharepoint), One Drive (photo app), Word (writing, drawing, webpage conversion etc.), Excel ( spreadsheet, calculations), PowerPoint ( for Presentations and Instructional use), One Note (for Notes, Reminders), Skype (VoIP) , Publisher, Access (database) and much more. There is lot to learn about Office 365. But for my purpose of writing, using pen or touch or voice ; it is great & perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a computer you need to get this software .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service to include the geek squad team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tried to load all 10 years worth of gmail but it r

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well except for Outlook. Tried to load all 10 years worth of gmail but it ran out of space. Even the Geek Squad Couldn't fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't receive better service. I really enjoy dealing with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy t download. Great product for my future endeavors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 should be totally free when you purchase your PC with their software not to pay extra annually for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value and product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft. Geek squad was great in remote installation/ renewal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you'd expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you'd expect but I wish it was standard on laptops now and not a yearly subscription. It's crazy that we have to buy it every year, but at least it is there if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Windows, always worked with their programs and was nervous about the upgrade but doesn’t seem much different to me so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Using the software a little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the software a lot since I installed it, but love having it available when I need it. I've used MS Word extensively in the past so I'm familiar with its functions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello lelady, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    LT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microosoft 365 was priced reasonably and customer service assisted me in downloading the program onto my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office pack.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything needed to run your home, office, or for school. Great that I can access all my documents from any device as well. Doesn't hurt your pocket book either.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you think Microsoft 365 Personal is the right fit for you, and that you are taking advantage of having it across all your devices. It's one of our favorite features.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Word processor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft word processor. I can do anything i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Microsoft 365 for over 10 years & am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would recommend to everyone . Worth the price

    I would recommend this to a friend