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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37980 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 744 Showing 14,861-14,880 of 37,979 reviews
  • Rated 5 out of 5 stars

    M 365 Bundle from BB is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bundle best buy offered for MS 365 was at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product of 2023 and 2024 , strongly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok, just another virus protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Not easy to install on smart phone. Bought one for 6 devises, should have just bought the single device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase glad I added it will help with my friends school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mahalo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to have when needing to do reports and spreadsheets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love I can use this for school! Easy to use! Definately works for school or personal use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest way to stay up to date with latest software improvements and updates

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Liked the old way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the old way of purchasing (buy it once and own it) instead of paying a yearly fee. Oh well. Does what it's supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to buy this Office 365 because my Ph.D. educational program required it. I found it a good product but felt that it was overpriced. You can now get good generic word processing sites for free.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful Geek Squad folks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my hard drive recovered. They took info and shipped it off to a forensic recovery place in S.C. I think. When I got it back, the files were not readable even though it seems they are there. What was not explained is that while files are recovered, they don't recover the accompanying file name. I just get a short string of numbers. There is no way I can use files without a filename and file extension. The tasks of trying to recall what photo taken where even if it opens would be impossible. I have 91,000 files and photos. That was a total surprise. When the recovered files came back, I asked the Geek Squad guy to open it. He tried several methods but could not open any of the few files that were there (way less than the 91,000 that should have been there). So he gave me the phone and dialed the recovery place but the phone menu burped me out several times. He disappeared and came back with authorization to return my fees. I did appreciate that. I am bereft without my files and will have one devil of a time replacing photos. The loss of files is a huge loss but my own fault for not backing it up properly. Was hoping for miracles. I still would recommend Geek Squad with reservations about recover files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase through Bestbuy. The sales rep explained the difference and was well versed in the different product types.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optional program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps having this format however wish the laptop would have come with this standard instead of having to purchase it separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient way to own MS products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download was simple. The products always live into their name, and we can determine if we'd like to continue this subscription method or change after our 12 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was a good buy........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me almost a week to get it to down load. Read many reviews and a lot of people have the same problem. When it finally does upload...... it was a great fit for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sales person was very helpful and assisted with finding a compter to meet my needs and also recommended the Micosoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it or else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need it or else you are out of luck to access & utilize on Excel, Power Point, & Word programs everyday life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like auto renew feature in case you get busy in life and forget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with code you get in store when you purchase. Must have for school, work etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One has to have something and this works fine. I just have to get familiar with the updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!! Whish I had more time to work with it all.

    I would recommend this to a friend