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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37996 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 37,995 reviews
  • Rated 4 out of 5 stars

    Works on Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on our Chromebook. It just takes a little getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install. It is user friendly which is always a great thing. I also like that it is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service product, provides the service that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viviwili

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reviews on my laptop will make a better technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so happy and focuse on his college to use laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Friends comments to me it’s a good choice better to than other choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great product. It offer everything I need for home word processing and presentation creation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Microsoft 365 since it was "born." Don't even know if it has a competitor. No matter. I wouldn't switch from 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS continues to be the leader in personal computing software. All 365 products are great for home, school or small business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this because I now work from home but now I love it I use it for sending letter managing money and making PowerPoints anyways I would buy this again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kano,

      Thanks for sharing your review. We're glad to hear that you are enjoying Microsoft 365 Personal for writing letters and managing money.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have this product in your computer for daily use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I like it. A little difficult to figure out how to save under one drive but seems good overall. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is a necessity today. Great to organize my documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In life you have choices...you can hit the dark web for free software, or sometimes free software comes with your purchase. In this case, the latter is true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for granddaughter for her Mac notebook to use at college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well (though now there's an annual subscription fee). Interface gets a bit complicated when trying to save documents; especially pdfs. Wish it could also sync with google drive but I guess that's not gonna happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative thing is the price of Office 365. Other than that all features are easy to use. It's very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, powerful office & personal software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Microsoft 365 for several years: very reliable & data is available on all my hardware (PC, phone, tablet).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal was so easy to install and use! Best Buy even sent me a reminder to install it. I absolutely love the updates from Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pam,

      Your enthusiasm about installation is awesome. Thanks for sharing with us!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Enjoying my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung, flip , touch screen tablet and so far I am very pleased with my purchase. It is small enough for me to bring along anywhere. This little tablet packs a punch and is really quick.

    I would recommend this to a friend