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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37996 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 751 Showing 15,001-15,020 of 37,995 reviews
  • Rated 5 out of 5 stars

    SHopping with best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Great experience with the overall purchase. From service to item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I need it but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this obviously but the subscription for only 1 year goes by so fast! I mean 4 years in college should be the minimum at least! Help us out Microsoft!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Doing life wasy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just and simple amazing. It is making our life easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience is Key!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    whatever you do on your desktop you're able to access on OneDrive on any other computer you go on! There's even a vault you lock personal documents or pictures

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex,

      We appreciate your review. We're glad to hear that you like the OneDrive personal vault.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I was surprised that I could get it at such a low rate. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    figuring out the new windows 11 and how it all works. I think w/ agent info I am doing ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office is good, but---

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Office software this works well. I am not happy about having to pay each year to keep Office. This is borderline a scam.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, Microsoft has Office 2013 versions available at a one-time retail price and you own it forever. Only Office 365 versions are subscription based. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, value for the price! The purchase process was easy, and i was using the products within minutes of setting up my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need for college students. I purchased this along with a MacBook Pro for my daughter who’s heading off to college. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have, Office is a staple for any business o

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, Office is a staple for any business owner. I have two businesses and can manage all my devices with one account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this. love all the apps love the easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, very useful. Really recommend having this program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to share with family; couldn't ask for much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this my laptop woyod not be the same!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy about easy instructions and quick reply, thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for day use and very good cost-benefit basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install if you like Microsoft accessories, but love your MacBook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mircosoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient options for people to purchase, either yearly or paid in full. Totally excited that the subscription comes with free 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comprehensive office software suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need word processing, spreadsheet & email clients - this is for you. There's a reason it's farcand away the most popular package out there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mercurial Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems adjusting to the new Word. I have not figured out how a document I was working on became a "read only" document. I ended up retyping the document. Word did screwy things that I didn't know how to fix. So, I redid it on my laptop where I didn't have the issues.

    I would recommend this to a friend