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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 762 Showing 15,221-15,240 of 37,997 reviews
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for work as you can create things and save them easily and share things to the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me everything I need to organize my files, finances, photos, etc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could just buy it instead of having to reup every year. I appreciated the choice of just one device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. If you are looking for a single purchase version of Office you can purchase one of our Office 2019 products.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a good product that all computers should have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tect support was very knowledgeable answered all my questions. They took care training was good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using it on Macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Bought it during the deal, and it is totally worth it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technically very good plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the package - no need to install newer version, Keep with technology change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped very fast by a very knowledgeable associate. His help was very useful to make a decision in the two printers I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Office Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this package. I have used a similar package at work for many years. Although this edition does not have all the features of the professional edition, it has enough for my home usage. I have mainly used Word, Excel and the One Drive cloud saving feature on my laptop so far, but feel comfortable that I could easily make some Powerpoint presentations or use other included mobile apps as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for getting me into windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into best buy knowing that I "did not want windows 8" . the young man who assisted me was very helpful, gave me tips I hadn't learned with my Surface (had it for a year and hated it! I got my laptop and all of the accessories I wanted, took it home, set it up by myself and got it hooked up to wireless equipment at home and office by myself. LOVE IT! And thanks to the young man I even like windows 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Very Best Group--Well Coordinated w/ Geek Squa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great coordinating with the computer group. They are a five star group--Very knowledgeable, helpful & honest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An essential tool for school or business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really not a fan of Microsoft products but they have managed to dominate the market over the last 25 years. I needed a copy for school otherwise I probably wouldn't have bought it. It has some updated features since the last time I have used it which work well. This is a subscription version which I have never tried before. We'll see how that works next year or even if I need it next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENTE PRODUCT BY MICROSOFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GREAT PRODUCTS BY MICROSOFT. UNFORTUNATELY WE HAVE ALREADY BOUGHT ANOTHER LICENSE SO WE HAD TO RETURN THIS ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Personal Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office software will keep my school work in tip top shape while I am working on my degree.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need to say about it, everybody knows it, it's very good and eficiente. it's easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Microsoft

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for school and very quick. Helped get stuff done for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had what I needed and it was easy thanks. The members listened and pointed the product that meets our requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed with an iPad from Apple. The only bummer with iPads would be that they don't last very long 2-4 years tops and then you just need to replace its not worth the hassle or cost to try & fix them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is valuable for the home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is a solid product & essential for the home office. The installation went fairly smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have if used for work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must-have accessory for your computer, It is free with many computers for 1 year. Look for it when shopping for new computer or like device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Duke,

      We appreciate your review. We're glad to hear that you are taking advantage of Microsoft 365 Personal and it's multiple device capacity.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft