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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37996 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 37,995 reviews
  • Rated 5 out of 5 stars

    Samsung 360 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Best I ever had! Co pilot takes the entire experience to another level!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when doing different things for college- business- personnel and home use- user friendly- easy to install and when needs renewed automatically added to card without interruptions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm not a fan of subscription-based services, the 365 subscription is the way to go if you often use and want to stay current with the functionality delivered in the software. Since the tools provided in the subscription are most often used in medium and large-sized corporate offices, it's a good way for me to have access to the same tools that are used while I search for my next employment opportunity (COVID-19 layoff). Read up on release notes to know what's being updated, and check it out for yourself. Those Excel formulas can vary in a number of ways!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are pleased with your purchase.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    excellent, easy, convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - performing as expected/no issue, easy to download/install, convenient purchase with digital and auto renewal options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchase of Microsoft 365. The setup was simple, and the apps run smoothly across all my devices. Having access to Word, Excel, and Outlook has made my work much more organized and efficient. I also appreciate the cloud storage through OneDrive—it’s convenient and keeps my files secure and easy to access anywhere. Overall, Microsoft 365 has been a great investment for productivity and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, since it has all the functions you need if you are going to study, especially.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 lease review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to download and get operational but I am not sure how to set up outlook and have my yahoo account dump into outlook. Haven’t found any instructions so I will either call Microsoft or go back to BestBuy. Also nit sure what happens if I load an old version onto my computer. I don’t like leasing software. I’d rather pay a fixed fee for one time purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is working as expected. No bugs or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft Office, Is the best to help you keep organized in your business and personal day to day tasks. I have used it for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and easy to use and download. The price is a little high BUT, I think it makes up with being able to download it to other computers, phones, laptops etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to download. Came in my email as soon as I submitted payment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when I bought my new MacBook. Very easy to setup up and get things going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces previous Dell all-in-one. Easy to use computer with touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After researching, the best deal available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very excited about the trend toward leasing software and not receiving the back-up. That said, I did carefully investigate pricing and details on the purchase of 365 Personal for the first year. With a computer purchase through Best Buy (and other stores), Microsoft makes it available for $49, and it includes a generous round of products, including Word, PowerPoint, Outlook and Publisher. Excel, OneNote and Access are also included. I couldn't find a better price, so I have a year to test all the bells and whistles and then decide where to go from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excvellent program for the windows defender is is a must these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365 1yr card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best price in town, easy to load and off the the races

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice use all the time. I like word and use for mailing letters as well as for envelopes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old guy Dan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Microsoft 365 is amazing. Even for this old guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install, and having auto-renewal is simple, especially when in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and help with choosing products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful the Geek Squad set all of this up for me. It was so easy, and I had no frustration when I returned home to use my new product.

    I would recommend this to a friend