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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 38,001 reviews
  • Rated 5 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and was emailed right away. Highly recommend. Awesome price, cant beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ChurchAdmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with new microsoft 365, Still learning to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets better with every upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to install. The upgrades since my last computer (5 years ago) are fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it much yet but I’m going back to school so I’m sure I’ll be using it often

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office works fine. Fairly user friendly. Just find having to renew every year annoying. And, when Geek Squad sent emails with links, the links never worked.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello bgpappa25, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my new computer. Paid for a full year and then I guess next year i will have to pay monthly, different than I'm used to but you get 1 terabyte of storage which my boyfriend was thrilled about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased two laptops from Best Buy this year. Each time we have had excellent customer service from sales staff and Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it is an adjustment from previous programs used but really has everything in one so that is helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for those that don't have a clue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up; even fit the Id10t code, nice starter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use word and excel on a daily basis to save me time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought it I canceled all others products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the new Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a heavy user of all the Microsoft Office products, but I do a lot of power point presentations and really like the new power point when connected to an external source. You have the next slide in your view as well as the present slide on your computer so you can eaisly transition to the next slide. It helps make the presentations smoother. Good product. Don't like that I have to suscribe to it instead of own it like we used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped transition to Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes transition easier to a Mac from a pic! I have had a hard time but having office makes things better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as you would expect. I love the fact that I can stop in one place on one machine and continue on from another device. Coupled with OneDrive, you really have no need to store files locally anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software I wish came with the laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is what it is. Works fine. Had to think about cost of this vs. the Non subscription option. (How long have the device, etc.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS-365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems comprehensive and complete, but not sure I like the subscription model. Just a way for Microsoft to keep making profits on renewals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need the full program on multiple machines just buy Office 2016. iPad and android offer free word program app to edit documents. Will not renew just upgrade to office 2016 after my year is up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a place to be. Customer service knows their jobs well. They take their times that you get right products for your business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should come standard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for any new computer purchase. I feel it should included with it, but the extra 3 months free helped defray some costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I needed microsoft office so I bought it.

    I would recommend this to a friend