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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 779 Showing 15,561-15,580 of 38,001 reviews
  • Rated 5 out of 5 stars

    This was great as a laptop package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great value for the money and it had all the product and features I was looking for in a new computer system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. I love that this is the complete Microsoft package for everything I would ever need for my home business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft, I am in school and a school teacher as well. I use this program everyday. Great for the whole family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisficed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Windows for so long that I wouldn't know the difference between it and another operating system/program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient and added feature that if we get a new device our subscription follows us (vs being loaded on the device itself).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with our recent computer purchase. Great value and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    typicall Microsoft product. great set of programs that let you do almost all tasks. good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. Lots of updates. The price was decent and we need software, right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now i can work from anywhere. Helps me stay afloat at work when i need to access microsoft from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first software I have purchased as a subscription. I have always purchased software on cds. I was a bit hesitant, but the purchasing process went smooth and the product has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, got a good sale before Black Friday. Bought with a laptop sale too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office makes life so much easier when you know how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted Microsoft since I was already familiar with it, but it was not as easy to load as setting up my whole Dell computer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    If you gotta have it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then getting your compatible upgrade is where you start. MS can save a little money with auto renew every year of shopping a low price every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't been able to use it much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I became tangled up with TweakBit software and spent additional 6 to 7 hundred dollars. They keep trying to have me reregister when I use it. Hopefully it may be fixed so I have time to use OFFICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at reasonable price. Best Buy’s prices/products are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add extra features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price great option to add to your laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using the subscription version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the downloaded version of Office in the past, but I am giving the subscription-based plan a try since I got it discounted by purchasing it with my computer. It has been working just fine. I will decide at the end of the year whether or not to stay with the subscription. It is a nice perk to always have the latest version, and since I run a small business, I might just stick with that. It also spreads the cost out over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the requirement to renew Microsoft 365, Best Buy does make it simple to order and digital delivery is quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just now getting started with Office 365 so I'm not real sure how it will work for me. I have used Office for years and years but always on a lap top or a desk top PC. This is a new experience for me.

    I would recommend this to a friend