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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 780 Showing 15,581-15,600 of 38,001 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe we all need Microsoft plan added but not sure why it does not already come with computer’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I only use for word processing, I did not need all the other products associated with this, but it is efficient for what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was simple and easy to setup. The price is just right. Great solution for office on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service experience with the rep and product,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having all the software options. It would be nicer if that was just included as part of the purchase instead of having to pay year after year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365 personal is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription of Office 365 personal really helps you to have the work done from anywhere in your favorite devices. Love this product and of course I recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROGRAM TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Office 365 is easy to use and great to use and have handy ! Was so worth the money !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    69 $

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 69 for one year good service we happy with best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son needed this to go along with the computer we bought him. Love the bundle of products, but hate having to pay for it every year though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I have always used Microsoft application. I like all the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Gives us the options to use the MS Office suite for personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsot 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I just need to get up to speed on the changes. I love the auto save

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these programs. So easy to navigate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a super fan of subscriptions. I wish you could just pay once and than own the programs. But I guess that's the way things work now. That would be my only complaint. The programs are super easy to use and very convenient. I Love the One Drive that gives you access to multiple devices, your phone, app and computer. I would highly recommend purchasing this program with any laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suite of products for home use. Fulfills basic everyday computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. It’s so convenient having all of these fantastic softwares come in one package at such an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is always perfect and worth every penny. We use Microsoft Word and Excel all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office, does what it's supposed to, no problems with license or install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value . Have all I need for my work and my office

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    EVEN GEEK SQUAD CAN'T MAKE IT WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP computer does not work; ergo, cancel subscription. I will be returning the computer. It was and still is Open Box item. Geek Squad 3 times not working for them either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Licensing fees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan of the perpetual license fee for software

    No, I would not recommend this to a friend