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Customer reviews

Rating 4.5 out of 5 stars with 38002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 786 Showing 15,701-15,720 of 38,001 reviews
  • Rated 5 out of 5 stars

    Works great - formatting bit different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an ideal solution for extra computers in our home as we have two undergraduate and one graduate college student. Purchasing full copies would have been over $450, but the 365 is great for a year to help get through papers. Good to use for short term solutions and less expensive alternative than full Office copy and has all of the same document possibilities. Word is a little different formatting but easy to get use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have product to have for productivity, either for school or business or maybe both…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to do everything that i need to with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update of Microsoft 365 was updated and is working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy to change the delivery date for my appliances and ended up purchasing a Webcam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides all the Office products I need. The price is very reasonable and installation was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 (Personal) -- Frustrations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is fine, but the process was aggravating. I purchased this online at the same time that I purchased a 13.6" MacBook Air M2 online and immediately began receiving a pestering series of emails from Microsoft about downloading and installing their software -- but it was a few weeks before I actually had the computer and Geek Squad had completed migration of data from an older MacBook Air. Then because I had purchased this online I did not have an actual store "Receipt" which was supposed to have an Activation Key for the Microsoft installation. I actually made a Geek Squad in-store reservation for the purpose of simply discovering the Activation Key (which they did for me) and then I was able to accomplish the installation. Microsoft (and Best Buy not providing a "receipt") did not make the process easy or transparent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like apple products.. Last much longer than the PCs I have had. Bought this for my granddaughter who has been getting inexpensive notebooks or tablets every year. Hope she treats this well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! A must have! Makes life much easier!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and install. Set up was easy and all the features I need are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the home office or school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Enter the code under your account and install! Easy to install on another device under the same login.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Thank you for sharing your feedback with us. We're glad that your installation was smooth.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Easy navigation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the new office 365. I am learning the changes that have been made but it is fairly easy to do. I don't like the idea of a yearly fee for it but see the utility in getting updates yearly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Programs work very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office keeps getting better and better. Everything seems to work well together. Have had no issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many useful applications included with this plus you get the 1TB of storage. The storage alone is worth the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying all the applications as well as the 1 TB of OneDrive cloud storage.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Windows 365 a New Era

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interconnected applications, user friendly, intuitive, with a feel AI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12 month subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the necessities needed for the office and working from home. The subscription has all the apps and has very limited restrictions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 365 cause it was the better option for family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without MS 365 - essential to everything i do on computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My subscription expired and I couldn’t wait to get it back in service. Excels help menu is great for answering your questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefit to my laptop use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal gives me access to all the Microsoft programs I am used to using.

    I would recommend this to a friend