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Customer reviews

Rating 4.5 out of 5 stars with 38002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 789 Showing 15,761-15,780 of 38,001 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, basic bundle of Office Software at least for daily basics at home or office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new way of keeping up to date with the ever changing world of software upgrades. So far so good. I have not had to renew it yet but it works just like the full version so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incorrect charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item as a bundle and was charged $49.99. I returned the HP laptop and purchased a Samsung and by doing this the price for this purchase went up to $80.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Physical Better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better off buying a physical copy it makes it easier to redeem, but 10/10 recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a difficult time setting up with Chrome. Microsoft walked me through the app. Work perfectly now !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We're glad to hear that you were able to get Microsoft 365 Personal installed on your Chrome with the help of Customer Support.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to load and get started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my wife, she's extremely please with the product, it accomplished everything she needed for her school homework i, e, PowerPoint and spreadsheets. Happy wife happy house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves The Purpouse!Has all the Tools I need to perform the tasks that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great bundle for Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been in Microsoft Office subscriber for several years and now that Microsoft Office is called Microsoft 365 the price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this product for a long time and have been completely satisfied. Microsoft applications are vital to online learning.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you with your online learning.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy set up Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, Does not take much time to install… Can be installed in less than 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of a laptop bundle that I purchased. It works very well in the office environment that it was purchased for. Good product even with the yearly renewal cost associated with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Like having the most up to date office software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best software to work! I had tried other programs, but this software as standard even at schools its great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you've experienced the value of your new Microsoft 365 Personal subscription for yourself! Having all of the latest features and programs available for personal use is a huge step-up, we're thrilled you are enjoying your new abilities! Thank you for taking a few minutes to share your thoughts with us. We appreciate your insight!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    New and improved Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Microsoft 365 (1 person) is completely different then the Microsoft 365 I am use to using. I have not used this product in 5 years and thought it would be the same. I used the Word program and although it has a lot of features that are great to use, it also has a lot of new Wording and the features are completely different. The best part is that it comes with a tutorial that explains how to use the new Microsoft 365, so I highly recommend reading it if you have not used it in a while like I have. The name is different as well. Back in the day we called it Microsoft Office or Suites. So when purchasing it, I was looking for what I was use to using. It wasn't until they gave it to me free for a few months that this subscription was what I was looking for. I admit the pricing is high but it's best to get the Microsoft 365 with unlimited users especially if everyone in the household has their own device and you do not want them wasted so much time using your device. They may have other products you can use instead of Microsoft 365 but I am not aware of it. However, I will look around before renewing my subscription to see if someone is cheaper than Best Buy or microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice addition for Mac users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and allows you to access on all your devices. Definitely worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to access Microsoft word on MacBook. It renews every year. Can do multiple devices if need as well (additional $).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us on Microsoft 365 Personal. We are happy that you can access Microsoft Word on your MacBook, and that you are enjoying it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad that we purchased the Microsoft Office through Best Buy because they installed it and we knew exactly what we were getting as opposed to wondering if we were to purchase online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ease of having where my files are and on any of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it a lot. Was an easy process. User friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Esencial to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and essential to work Good price …..

    I would recommend this to a friend