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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37997 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 37,996 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems and easy to be installed. Thank you!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Renting software instead of buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about the concept now of renting the software instead of purchasing. That will ensure annual fees to avoid having your software shut down. Hoping the service support is comparable to the rental structure. Don't have a choice but to recommend as without the software, the laptop becomes a pricey tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems OK was easy to install has been working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! I use it on my iPad Pro, excel for work and word and power point for college. Basically part of my daily activity. Haven’t had any issue and definitely fits all my needs!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Personal to be so awesome.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great help to help me with my book keeping for my business and also preparing slideshow and etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% pleased with Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying Microsoft 365!  I haven't encountered anything that stumped me for more than a couple of minutes. I am especially happy with Sheets. It has taken over my fairly complex Excel workbooks and handled them perfectly.  At first I was a little surprised (and frustrated) that auto-save of files -- every few seconds -- is the default and is, apparently, not optional.  Now, I think I'm finding the auto-save feature pretty slick.  All things considered, I am totally pleased and would recommend Microsoft 365 very highly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you enjoying Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to figure out and worked quickly! All I did was put in a code!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jahman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the idea that you now have to pay for what I consider the most basic functions of a laptop/computer. The laptop is basically useless without it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover all bases when getting a computer or laptop. I appreciate them letting me know all that is good for my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why live without it?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love having this option. So much you can do with all the options. Highly recommend for anyone starting a business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience with Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading the source files from Microsoft went fairly quick and installation was straightforward. For me, the updates in office 2013 where almost transparent from my previous office suite (2010) in the apps I’ve used thus far (Word, Excel & Powerpoint).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this product for school work. Perfect for creating spreadsheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly satisfied with Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program was easy to load and provides everything I’ve wanted and needed for my laptop. I also receive timely upgrades to the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and the Geek Squad was wonderful in helping ensure the proper setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for work purposes, fast and all the necessary tools

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it was a one and done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Word for work and this came with the purchase of my laptop. I wish that it was a one time purchase instead of a yearly subscription but the first year being free helped a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this at 50% cost be adding a membership to best buy for the year. I wish ms365 came loaded for the 1st year free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the goodies! Always reliable and work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would purchase again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't downloaded yet, however, I purchased the product do to it's long standing reputation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very important to have for any laptop

    I would recommend this to a friend