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Customer reviews

Rating 4.5 out of 5 stars with 38002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 38,001 reviews
  • Rated 2 out of 5 stars

    License Anarchy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Best By’s fault but I don’t know, and Microsoft cannot tell me, which license this is! I have a MacBook Pro, a MacBook Air, both dual boot; a Lenovo, a Surface, and two Dell’s. I have licenses for all of these ...and an extra license!!! But I keep getting kicked off because the license I am using is supposedly used by another machine. So...obviously, there are at least two of these licenses that aren’t used. Microsoft has no way of telling me which license is used in which computer and which are not used. This is amateurish beyond comprehension and I say this as a Microsoft developer. Someone needs to rattle thus outfits cage because this is just unacceptable, especially in light of the fact that I (and millions of other Microsoft customers) are trying to avoid licensing fraud and theft. Why is Gate’s nightmare punishing us? Look, we have own this product but if you can avoid it, don’t buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good program for home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program. Easy to use. I like the variety of office programs for home business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 saved the day. So happy that i bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this at a discount for purchasing the surface pro 4 and it is awesome. i have always loved Microsoft office but hated the price and so this worked out great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for years. My copy was too old to be used on my new computer so I got this version. I like that I can useit for a year, and renew if I want.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok but more than what I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just needed to update Excel and Word from 2013, but this came with a whole bunch of automatic changes that are just confusing for me but probably not for most tech savvy people. A Geek Squad person was able to help me get it to where I could do what I need. I still have to sign into Microsoft to get Excel and Word to work properly, but I can deal with that. I would only recommend it to friends that real tech savvy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with any new PC. It has all of the necessary basics - Word, Excel, Outlook.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the Microsoft 365 Personal, when I purchased my daughter her new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from an ancient version, nice upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity is enhanced with this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Software is great and Storage is worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value and it was very easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I haven't used the PowerPoint yet. Will see how that goes. Buying a better computer later this year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We hope your experience with PowerPoint continues to be a 5-star experience. Thanks for the feedback on 365!

      Tom
      Microsoft Office Team Microsoft

  • Rated 3 out of 5 stars

    What happened to BB?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't bought anything at Best Buy in quite awhile. It has changed for the worse. Will think twice before I get anything thing there again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Much needed for school or business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a must since the Surface Pro 3 didn't come with any of these Office products. The install was super easy and I used it for my laptop too. Way to expensive, but my hands were tied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Use Star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom to use for work and it's perfect. Auto-renew is great too so I don't have to mess with it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed office so purchased this. Don’t love the yearly subscription model, but the product itself is what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need plus upgrade it to 6 devices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with the computer but I find I should have got the one that supports 6 this way I can use it on my iPad as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kmcooper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I am able To Do everything to keep up with my husbands work receipts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for Microsoft!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad and he likes it! The price was a little high but it’s ok lol

    I would recommend this to a friend