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Customer reviews

Rating 4.5 out of 5 stars with 38035 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 808 Showing 16,141-16,160 of 38,034 reviews
  • Rated 5 out of 5 stars

    Microsoft Office-Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, great for creating neat, professional documents, for record keeping, and printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this new update. The Geek Squad did a wonderful job setting everything up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value to get on Mac and iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to allow most up to date version on Microsoft products and the ability to use with my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer and this was very easy to install even for beginners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for personal and business use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal is excellent for my personal and business use. I use this on my PC. I get all upgrade so l always have the most up-to-date applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with old office. Easy to use work well with operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is great for macs. Especially for people who like the office features. I use both Office and Mac Office such as pages. Both great. Up to what you like more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay I guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not so easy to make it all set up. It could be more user friendly but that’s probably bc I’m not tech savvy. The fact that it has to be renewed is a bummer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray for Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will put Word to good use. I also use Power Point as well. However,I do think it is expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from SalesPerson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson helped me understanding exactly what I was buying and made my decision very easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to add this to my existing account, having a lot of difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is a must-have for all projects so that you can obtain your goals and have fun at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stays up to date.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for sure the way to go. Always up to date with the latest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After retiring and being accustomed to using MS Office, I find MS Office 365 meets most of my needs. I do miss some of the photo editing features but other than that, am pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Swing and a miss for customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works fine. Buying ot online was a mistake. I didnt get the activation code to use this product for 5 days. The best buy customer service team could not tell me why i hadnt received it, and everytime they sent me "a code" it was definitely not the activation code. None of them could tell me why i didnt get the code, and none of them talked with each other. I had to re explain the situation to someone different everytime i called. At that point, none of them could help me get a refund (so i could go physically buy the product instead) and none of them could help me activate the digital product that i purchased. I wish i had more thumbs, so i could give the best buy customer service system more thumbs down. Shame on you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy if you have a kid who will use it for schooling. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully my mom uses this. She wanted a laptop with Microsoft so I got it for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED A WINDOWS LAPTOP THAT WAS SUPPOSED TO COME WITH 1YR FREE OFFICE BUT... SINCE I PURCHASED AN OPEN BOX I WAS HAVIING TRUBBLE ACCESSING THE PROGRAM. I CALLED BEST BUY CAME IN THEY GAVE ME THE 1YR SUBSCRIPTION FOR FREE WENT HOME TYPED IN THE AUTH CODE AND "BOOM" IM IN SIMPLE AS THAT!!! NO HASSEL NO NEED TO TALK TO CUSTOMER SERVICE NO TRUBBLE UNDERSTANDING INSTRUCTIONS AND THE PROGRAM COULDNT BE BETTER...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product makes it easy to stay connected between home and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the time I purchased a laptop I always get office 365

    I would recommend this to a friend