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Customer reviews

Rating 4.5 out of 5 stars with 38037 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 38,036 reviews
  • Rated 3 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of this was confusing at first because it took a while to download. Once it downloaded it's been user friendly and fine since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for a job interview. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the program was able to install it easy and it works fine. Performs as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very helpful in organizing my word documents and a few other bells and whistles. Very please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ORDERED WITH NEW COMPUTER. HAVE TO HAVE IT FOR WORD ETC. SO FAR GOOD, BUT HAVE NOT COMPLETED SETUP YET.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, the Lenovo laptop has all the software I need to complete my work. The Lenovo is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and is a great item. Installation was easy and the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must in every productive computer, with this is included 1TB of storage in OneDrive, it's just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable office tool

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poerful tools and flexibility of cloud storage for what for me is a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT 365 PERSONAL UPGRADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE NEEDED TO UPGRADE THE EMAIL PROGRAM....SERVED WELL...DOWNLOAD WENT WELL....THANKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Office Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Microsoft Office user for a very long time and had to upgrade to the subscription product when I purchased a new computer. Not happy with the subscription part of it but the program is great. Will have to wait and see if I renew. Best Buy had a good deal on the first year so went ahead and purchased. Prefer Microsoft Office over other office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used office word and excel so far and the programs are easy to install/use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software purchase process lacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was fine. The purchase process with Best Buy was very sloppy and frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Susan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was led to believe I purchased all of Office Pro but Publisher was not included—very disappointing. When I went back to the store and went to the Geek dept I believe it was the manager that had to intervene for me to get taken care of. He did get me taken care of but I should not have had to go through all of that. Plus I purchased technical support and could not get through on the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software and have been purchasing it for personal and professional use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues downloading software on Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is about the Office 365 software I purchased from Best Buy last night and the painful process thereafter in getting it downloaded and installed onto my Macbook. After spending two hours on multiple calls to Best Buy, a call to AppleCare as suggested by Best Buy, transfers and dropped calls to an Office 365 "specialist", we still couldn't figure out the issue. I tried three different browsers and still had no luck. Restarted my computer and a bunch of other troubleshooting, to no avail. The Download Center said is was a "network issue due to a lost connection". So I waited till Microsoft was open this morning, and after about an hour or so, was finally able to download the software. Apparently, it was due to a network glitch, even though I was able to download other things, including their remote access software, to my computer with no problems. This leads me to believe that there was something wrong with the Microsoft product since their tech support said several other Mac users were experiencing the same error yesterday. I am glad that I was finally able to use the product but have never had issues like this before, usually downloads are quick and seamless. So, buyer beware and please heed these warnings. Perhaps this is a way for Microsoft to have customers go through their site instead of purchasing through a third-party, but it shouldn't be this much of an ordeal regardless of where you purchased their product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got everything and it works but if you make a new user on your computer you have to purchase a new office 365 for them to use. Kinda lame.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    360 install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to figure out how to install this product so that it works seamlessly. It isn't intuitive for someone who has never done it before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft O365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product to have with lot of space. I'll recommend this Microsoft product for use. Hope its helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add On

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office has always been a great product and is now being offered at an fair price. Great add on to any computer.

    I would recommend this to a friend