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Customer reviews

Rating 4.5 out of 5 stars with 38038 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 811 Showing 16,201-16,220 of 38,037 reviews
  • Rated 3 out of 5 stars

    Keyboard design is lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer except that with the grey on grey keypad, it’s nearly impossible to see the letters on the keys. It’s not so bad for me as I can type blindfolded, but my husband is a hunt and peck guy and it just frustrates him. Trying to get him more used to using the touch screen, but it is annoying. Otherwise, seems like a nice machine which more than meets our needs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have the 365 Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs for calendar, email, etc.. The only problem is I'm not able to reliably update calendar on the iphone so I need to make all of my calendar updates on the laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    360 install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to figure out how to install this product so that it works seamlessly. It isn't intuitive for someone who has never done it before.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to install on my apple laptop because I've always used Microsoft products at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't noticed any problems and it allows all my old files to work on Word in Windows 10. Haven't used other programs yet. Will see if updates arrive as promised in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and so easy to use. All programs work really well together

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues, but not a lot of new improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to this version of Office when a new laptop was purchased. The product is working as expected, but I don't feel there have been many improvements over the previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office Software For My Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit difficult to install, and required a call to Microsoft service to have it operational (my fault not the softwares). Highly recommend Microsoft Office for the Mac, and IPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great for my small business. Easy to set up and downy. Any problems just search You Tube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software makes work easier. My kids were able to use on their tablets.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh. Google Suite is easier to use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find Microsoft way more cumbersome to use over Google Suite. I run two different businesses out of Google Suite and will probably uninstall Micro from my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is helping my mother work on projects. She loves projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great product for Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a problem with the Outlook 365 with the usage between my iPad and iMac. Outlook's Customer Service was very helpful but wasn't able to get set up problems resolved completely as it created havoc with the server (Charter). I now don't have any e mail going out of my iPhone or my iPad..I have incoming mail on them. Charter customer service blamed Apple ...on and on. Hopefully I get this resolved soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A single use of Microsoft Office 365. Great for your laptop or home computer of the Microsoft Office Programs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so easy to install on a mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be easy to install on my mac, but it wasn't. Had to create multiple Microsoft accounts without them working. Received an email from GeekSquad several days later saying "click this link to activate". I did and that seemed to do the trick. I am not so sure I like all of this cloud storage (ie: I don't get a disc to install myself, I have to go to Microsoft's webpage, set up an account, download the program, then install it). I wasted a bunch of time on trying to get this installed on my computer properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Just like on a desktop. Excel is just what I needed for my iPad. Increases productivity on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I prefer getting these through Geek Squad...much better customer service than Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like the Office Suite in Windows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the MicroSoft Office Suite tools (Word, PowerPoint, Excel) installed easily and work just as they did in a Windows environment. All old files are readily accessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit for the purpose and the reasons for my purchase is for work and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife new laptop. She needed all the tools this program has.

    I would recommend this to a friend