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Customer reviews

Rating 4.5 out of 5 stars with 38043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 816 Showing 16,301-16,320 of 38,042 reviews
  • Rated 5 out of 5 stars

    MS Office, after retirement.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though retired now, I still use the MS Office products. The monthly subscription is a good alternative.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're really glad that you're sticking with us, even in retirement! Thanks for sharing that you're enjoying the subscription model, as well.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to understand and use. It has all the features I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft Office. Very useful for work and offers a variety of tools to help with work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the same as my old Office did. Judt have to pay annually now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office always simple to use and has the best features!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Card micro review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft card is very necessary because you need to complete info for laptops

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs work fine but I hate that I now have to pay for an annual subscription instead of just being able to download the programs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Grreat product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the amount if accounts i need with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the access to info. in the cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I have access to anything that I'm working on in the cloud. My notebooks in OneNote allow me to work on lesson plans at school, home, etc. Very versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so important to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you defiantly need this to be productive, add it to your cart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lab top upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this software to upgrade my laptops. The one I currently have is old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK after work by Best Buy. MS's Tech stinks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to install, Called MS's Tech support. They were not only arrogant, but did not know about the product. Took to Best Buy and in minutes they had it installed and running. Microsoft need to contact me about this as I feel they are being taken for a ride as the tech support was third party.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would go back to just selling the program instead of paying yearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Software Package

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is the perfect software for all your Office needs. It includes Publisher as well as Word, Excel, Powerpoint and more. I could not do without it. Make is so nice having Publisher as a part of the Office package instead of having to buy it separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have this product is blessing. Easy to install. Easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Flexible and Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the new office software a good update to my prior software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife need to use word and she did not have it on her Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAH NEED IT FOR YOUR COMPUTER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yah need it for your computer on a daily basis, or else you will be lost forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between getting this single version and the family version. Went with this because my daughter needs it most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent software with excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is excellent with excellent customer service. No matter the time of night if I have a problem I can get a call and have them walk through with me and fix the issue.

    I would recommend this to a friend