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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38526 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 38,525 reviews
  • Rated 5 out of 5 stars

    A good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A one year subscription for this product happened to come free when I purchased a Samsung tablet for my husband. It also allowed me to install a copy onto my PC laptop. Haven't had any troubles with it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Lenovo satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced my Asus computer with a Lenovo computer. They are basically very comparable, but the Asus actually had a touch screen option. Yes, the Lenovo does not but doesn't really seem to be a great lose to me and does not hinder performance in any way. The screen is wide and very easy to see and work with. Would I suggest that someone purchase a Lenovo, definitely, yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Go through Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad was a great help in getting my laptop intergrated into 365personal. Will not go back to Microsoft for product. No assistance whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students that are remote learning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome productivity suite for my daughter as she schools from home. Works well with Microsoft Teams for students that are remote learning. :)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are using Microsoft 365 Personal to make online learning easier.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great guys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and a great discount was applied. The Tech guy was great and patience with us .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have had it for years. Couldn't do what I do.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, MS 365 has performed very well! I have it on my phone, laptop, and iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add. Enhances the work with new tools. Great for work and home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programs for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Word for work and it works great. I’ll be renewing this membership next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 8 years since I retired and used MS office regularly. I have to say that this version has many upgrades and is very easy to get reacquainted with. I am very happy with my purchase of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft 365 for school work. So far I have nothing negative to say. It has make everything so easy for me. I found it easy to installed and to use. I would definitely recommend for whomever needs it to get the 15th months version it would safe you money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 on IOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to set up and works great. I would recommend this to all MAC computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade and love this program, it is alot easier to use that the prior program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing. Love the new features of Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft in the past and getting it again was a wise decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outlook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very helpful most of the time can’t control programs that are not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using programs such as Word and Excel for many years, and when I bought a new computer I knew that I would want to have these programs installed. i decided to go with the 12-month subscription version, largely because it also includes 1 TB of online cloud storage. The OneDrive storage actually works much better than the cloud backup program that I had been using, and I am easily able to access all of my backed-up files on my iPhone. As an added bonus, the Outlook email program is much better than the windows program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded to subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working as intended. Wish I didn't have to pay a subscription to use, but it seems to be working seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool product and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased Microsoft 365 on my new laptop. Having the ability to work on documents via phone and then switching to my Laptop is super effective and saves having to tote around my laptop everywhere. Probably use the word and excel about 2-3 times a week on my phone and more often on my laptop. Definitely would recommend over going with traditional Microsoft office 2016 as that will become outdated in a year vs. 365 annual subscription keeping current.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the software. It is easy to use. Has help when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed this for some projects. Was easy to learn and use. Great product. Worth every penny.

    I would recommend this to a friend