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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 37,997 reviews
  • Rated 4 out of 5 stars

    Another Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I mean, you gotta have it. But I miss the time in which you bought something and you were set. If you have to buy subscriptions for everything, you become some kind of a slave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pess

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so well put together easy to use and it does the job of what I need to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps make my life a little nicer, and my work a little easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Prep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add to my daughters HP laptop that we also bought here to send her off to college. Both work wonderful together and should we have any problems we also bought 2 years of Geeksquad help. Couldn't be happier with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft upgrade to windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to make this change to be able to access all my documents. So far , it is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a must in your devices, but...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this programs are a must to include in your devices but prices are higher and higher... I'm not prepare to move otherwise because I have always be in love to MSoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly on my Mac. It was very easy to install as well. I like how I can easily work on my Mac than easy transition my work on my iPad.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear you've had an issue-free experience so far with your new Microsoft 365 Personal subscription! From installation, to everyday use, we've designed your new suite to offer our users the support they need, and to do so seamlessly. We're happy to be a viable solution for you. Thank you for sharing your thoughts with us. We appreciate your feedback!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    VERY GOOD PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price easy to use.Definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supererb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I would with out Microsoft- 365 for what I need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set-Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Set-Up! Worked Quick Did What It Was Supposed To Do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better savings than the monthly plan.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on this 12mth subscription. Glad I got it. I wish it was like back in the day when this software came preinstalled and ready to go on new computers. Best Buy runs promotions from time to time when you purchase a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365: Powerful productivity suite with cloud integration, but subscription cost can be a drawback. Overall, a great product ( 4/5 stars)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for my office work, especially the invoices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 was a great update, including PowerPoint and office Word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad the represenitive encouraged me to purchase with the laptop I bought, is coming in very handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hidden messages

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is a good tool. I Don'T use any apps except OneDrive and sometimes Word. It's hard to TrusT apps these days. I messed around with the Clipchamp editor, that seems interesting. My friend BilL showed me it first. Overall, it's a pretty useful tool. It won't open any GateS, or safes, but it works for what I need. Last year I paid $50/yr subscription, this year they want $70! I'll wait for a deal or just use something else less espensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to install. Great to use. It was a great purchase for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is reasonable for pro features-now 2 computers are using the one subscription. Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go, Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the 360 I’ve been able to transfer stuff from my phone to my computer and Repair video that I thought I lost a track

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, not opened yet. Its a Christmas present. The check out process was difficult but the end result was good

    I would recommend this to a friend