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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 37,997 reviews
  • Rated 5 out of 5 stars

    new HP all in one desktop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer! The Geek Squad installed it and transferred my files over. I am very stisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Separate 365 purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing to purchase separately was a surprise thought it should come automatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the package as it enhances my productivity especially the excel app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product, easy to use and the set up was straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Microsoft 365 for my new laptop. I use it a lot while working with my students. Word, Excel, Powerpoint and OneNote are used everyday in the classroom.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Walker,

      We appreciate your review. We're glad to hear that you enjoy Microsoft 365 for school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and would recommend! Also would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT, EFFICIENT, LIGHTWEIGHT LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is an excellent laptop. Lightweight, easy to access and everything very easy and clear. I've only given 4 stars, as I've been too busy to finish setting up all software and coordination with my android phone, printer. Love the stylish, up to date features, quick charging and easy, lit keyboard. Great sale price when I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robust product across multiple platforms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works seamlessly across multiple platforms. If you need any of the Office features on a second platform that is yours, it will install seamlessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 Personal on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal. Better, I think, than buying it outright and getting updates. Easily downloaded, and it works on both my Mac and my many android smartphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only drawback is that you are paying to use a program for one year and will have to renew it after the year is up or purchase the program. I would have given it 5 stars if it had been already paid for when we bought the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works equally well on my phone as well as my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need buy this one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad I bought this subscription because it makes my life a lot easier, both in school and in everyday life. I can make tables, use Word documents, and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Tech's Help

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales crew very helpful in finding right product for my needs. They also were able to save and transfer value information from my computer to the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ofc much needed and considering I got a new mac I needed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too thrilled with this one. I think since it is for one user that is what is causing me the issues we are having with trying to set up my husband and his email. I am the one who would use the word/excel and powerpoint not him but no biggie.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent 3in1 for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a functional easy to use 3in1 printer then this product is perfect. It came with an easy set up and it can perform all functions through cloud. A great deal for what you get and it has been outstanding for my use so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy download. Great price. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Bestbuy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft Office that I will be using for my computer. Pros: 1. auto yearly update 2. can be applied up to 6 computers 3. with my membership they gave me a discount of $20 4. the employee that i talked to was nice and able to help me with my questions. Cons: I don't forssee any.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything I need, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS a graduate student and full time employee at a university, this was the complete package I needed for work, school and play. Easy to install. Newer version than what I am used to. Still learning to navigate some of the differences.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Save up

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a save ❤️ I got this for birthday gift and it really helps me a lot for my job with my new laptop ❤️ thank you

    I would recommend this to a friend