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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37998 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 37,997 reviews
  • Rated 5 out of 5 stars

    Right On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought how it was taking care was right on the spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Horrible customer services shady billing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software only complaint is that i paid a 1 year subscription in full. I have a receipt and chose not to auto renew. However after 4 failed attempts to fix best buy not only has my subscription to auto renew anyway (without my consent) AND ARE CHARGING ME MONTHLY FOR THE SOFTWARE I PAID FOR IN FULL. THAT AND 4 SEPARATE ATTEMPTS TO CONTACT TO FIX. NOBODY HAS HELPED ME. IM LEFT WITHNO CHOICE BUT CONTACT MY BACK REGARDING THE FRAUDULENT MONTHLY CHARGES AND THE INABILITY TO CANCEL AUTO RENEW MYSELF OR WITH ANY BEST BUY EMPLOYEE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EASY DOWNLOAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Office products have a lot of features I enjoy. I was using Office 2007 which is now very old and now this is going to push me forward. I like the subscription so that updates are included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great on our new computer, couldn't ask for anything better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a must have! I have not had any problems. Also, I would like to thank the GeekSquad Technician who assisted with the uploading of the software. The Technician was very knowledgeable and very quick. I had a project that was due snd my computer gave out. I purchased a new computer from Best Buy and the software. I didn’t think I would be able to set up everything and still meet my deadline. Thanks to Best Buy and the Geek Squad Tech, not only was it possible but I was able to meet my deadline. Thanks Best Buy and the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instillation, great product, works amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ! Live using Microsoft 365 Can’t say enough good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works very well and I very much satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dennis review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. Plenty of options of use. Easily undetstood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Word all the time and this is a great deal and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderfull product !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and performs wonderfully on my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent opportunity if you don’t have Microsoft item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MicroSoft Office Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office in subscription format was easy to activate and is overall a good product. However, it sometimes is not as easy to navigate and utilize any apps, websites or software supported outside of MS, (i.e. Google). Search engines and pop-ups tend to intentionally lead you back to MS, thus MS sometimes seems to lend to forcing the user to utilize MS over other personal preferences. Otherwise, it is a good product. In addition, although MS offers a free version of Office, it is web-based which means you are out of business, even with WORD, if your internet goes down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love it for my computer. It is very benefital for my computer. Thanks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to a new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft product works as expected. Replaced a six year old version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 on IOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to set up and works great. I would recommend this to all MAC computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with IMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently became an IMac user but did not want to give up using Word, Excel & PowerPoint since I use these programs often for work related jobs. Very thankful to be able to use with IMac. Perfect to get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product- All in One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like all the programs that it came with, easy to install and price is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for new users and good programing for the help needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use.. great features, works well on my new laptop

    I would recommend this to a friend