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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 38,541 reviews
  • Rated 5 out of 5 stars

    Easy, Hassle-Free Purchase and Download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annual subscription fee seems to be the same no matter where you purchase from. Buying it from Best Buy was very easy. Although the receipt provided both the web address to download from, together with an individual access code, I also received an email from them with the link to download - no code necessary. Despite reading loads of other reviews that mentioned problems downloading or accessing Office 365, everything worked first time for me - no problems at all. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your experience with Microsoft 365 Personal! We're glad you had a hassle free download and things are running smoothly. We hope you continue to enjoy using it.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is working well and computer installed on is also. Very happy with the service received and the software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all of the programs needed, like Word, Power Point, Excel, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's tasks I get to not only use the software for home, but also for school & personal business. I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not told that it wasn't returnable, I wouldn't have bought it yet if I had known that because I didn't end up needing it. Maybe that's something I should've known.. Regardless, It is a very nice tool to have. I'm an interior designer, and find myself having more advances at my fingertips which is quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and GREAT service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great and has a lot of nice updates. What's always difficult is moving your old outlook to the new one in regards to all the folders you may have had set up prior. Called Microsoft and got a rep in just a minute or two and that person logged in and helped move all the folders/contents into Outlook. The other apps in the suite (Excel, Word, etc.) are very nice and even better than prior gens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Great product especially if you are a student. Easy to install. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but wish it could be longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could have it for more than a year but so far works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install and you don't need a windows PC worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install, user friendly and nice it can be installed on multiple devices if you purchase it that way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office 365 inPersonal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy this for myself because I really don't like the whole subscription system many programs are turning to. It works fine no problem just wish the subscription fees would stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using it everyday!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Microsoft 365 and all the apps included with it! The user interface is so easy to use and streamlined, plus it's easy to leave your work on one device and be able to pick up right where you left off on a new device. They also have very helpful tutorials for those that are not familiar with some products and need some instruction. For me, I'm new to excel and need to use it for my job every day. Thanks to the helpful tutorials, it's setup to be like a whole lesson plan you would receive in a classroom setting all without having to pay the cost for one of those college courses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Suit Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suit, perfect for work at home and on the go. Friendly with Mac and PC, fantastic and Works in any platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to install. Would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best subscription ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this subscription for a year. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to install. Just exactly wot it is. All works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changing Office Work for the Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough great things about Microsoft 365 Personal. This subscription has completely changed the way I work and stay organized. The benefits are truly unbeatable - from the access to all the latest Microsoft Office applications to the 1TB of OneDrive cloud storage. One of the best perks of the subscription is the ability to access all my documents and files from any device, anywhere. This has made it so much easier for me to work on the go and collaborate with others. The included security features have also given me peace of mind when it comes to protecting my personal and professional information. I feel confident knowing that my data is safe and secure. Overall, Microsoft 365 Personal has more than paid for itself in the productivity and convenience it provides. I highly recommend it to anyone who needs access to essential Office applications and wants to stay organized across all their devices. It's a no-brainer for anyone looking to make their work life easier and more efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you start an install finish it or lose it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good software 3 stars because started to install and never finished but still activated, I decided to wait but lost the cost now. Not fond of yearly subscriptions, it's the way of the world make us pay and pay. So as for if it good to use I'm not never installed it just lost cash

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Worth the price to buy/own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't fight the upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kicking and screaming because I didn't want to update my Microsoft version. I seriously went years on the old. Finally I gave in and there's so many advantages. There's more speed between applications, more communication and it's more sensitive to the user. I'm a Word & Excel user and use them every day. I love the new set up for both and the added options. I'm happy to say, this was worth the investment.

    I would recommend this to a friend