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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38000 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 37,999 reviews
  • Rated 4 out of 5 stars

    Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who doesn't know how to many programs this is the best. Easy to install and was. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with lots of benefits. All of the Microsoft produts and even someone called a vault for confidential documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good software for my laptop computer. I am enjoying it. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a must if you like PowerPoint, Excel etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Chris the tech that set up computer was awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took the time to set up my new application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal - Download/Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All working as it should and the step instructions were pretty straight forward to be able to download/install on my son's new PC unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and performs well. Should be worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful tool that is a must for working or studying online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s taking some time to get used to the laptop. But I do like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one package. Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with Microsoft 365. It has everything that I needed. It also has Microsoft Defender which protects my computer from Malware. I like the all in one package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students that are remote learning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome productivity suite for my daughter as she schools from home. Works well with Microsoft Teams for students that are remote learning. :)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are using Microsoft 365 Personal to make online learning easier.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Glad I Got It !!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed , which is not easy to do !! Talk about storage !!!! And everything is all in one spot !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    adequate lap top for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who helped me tried to hard to upgrade me...not everyone who does grahic design needs a design computer...I knew what I needed coming in, and instead of answering my questions directly, he kept trying to get me to spend out of my budget. When I finally took a firm approach and told him "no, that's too much, this is my budget"...he had the audacity to recommend I put it on my credit cards and make monthly payments, I went from frustrated to angry...I don't need a best buy clerk trying to get up in my finances... I just wanted to come in and buy a computer..should have taken less than a half an hour..took over an hour. The product is good...I just wish that the clerk was more concerned with my needs and budget rather than his up-selling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get this product ! It’s Microsoft 365! You can’t go wrong ! Love love love it !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A necessity for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a working professional, Microsoft is necessary for my contract work. It is convenient, easy to use and perhaps a bit overpriced. I wish Microsoft would stop charging an annual subscription and extend the purchase for longer periods of time (ie 3-5 years).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Version Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Microsoft Office for decades and this is the best version yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have gotten this. Ease of use is great. Makes my life much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using programs such as Word and Excel for many years, and when I bought a new computer I knew that I would want to have these programs installed. i decided to go with the 12-month subscription version, largely because it also includes 1 TB of online cloud storage. The OneDrive storage actually works much better than the cloud backup program that I had been using, and I am easily able to access all of my backed-up files on my iPhone. As an added bonus, the Outlook email program is much better than the windows program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great product! All the office products you can ever need!

    I would recommend this to a friend