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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 38,575 reviews
  • Rated 5 out of 5 stars

    Let you know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is part of a Christmas gift for my wife. Haven’t opened yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program everyday in one form or another. I love it. Not to happy with Geek Squad sending me a discount after the fact and not being able to obtain it. That was the only unpleasant part. Maybe bestbuy should look into their practices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does what it's suppose to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W ish the cost of this was longer than the one year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not achieved my goal yet, purchase and installation was easy. Any help I needed was right online with a Chat. Worked out very well. Now I have to get Outlook to talk to my phone so I can see my Calendar and Contacts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    was not as difficult to install as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being in a remote area with limited wifi access i was concerned about downloading this but it did not take very long, even with slower speed wifi. I had to carefully read the options but was able to figure it out without too much difficulty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for students, however, next time we will purchase more than 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good, i just wish it was a permanent license for office instead of one year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation is a chore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program (thus the three stars instead of one), but setting it up on my new MacBook Air has been almost impossible. Why does it have to be so complicated? I’ve never had this issue with Word, or any other program, before.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kate,

      We're sorry that you're having some installation difficulties. We're glad you love Microsoft 365, but if you are having any issues please check out the Microsoft 365 Support page here: https://support.microsoft.com/en-us/microsoft-365

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the software, can't do anything without office, will need to buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for prouctivity, however I appreciate full installs of previous suites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love office and being free!!!! What else is there to say. Office works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than low cost immatations. Would buy again if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but I wish it was cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the one year subscription because it was the cost effective option, I'd have bought the permanent version had it not been so expensive. It's Microsoft so it's compatible with everything. It asks about updating too often and it's annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Non-subscriber vs Purchase to Own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent packaged software for the price. Even though you have the option of a yearly subscription, but for our needs I am glad we were able to pay a one time fee and own the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is nice have that for my tablet Lenovo 27 inch to use it. Its FREE for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my case it neon green my favorite color and I had great help finding it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like that it is only for 1 yr. subscription

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently returned to school after many years and I wanted to buy a program I was familiar with using for projects and papers. Microsoft office for Mac made the transition easy, even when using a new operating system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      We're so happy to hear Office is helping you ease back into a new chapter in your life! First off, congratulations and best of luck to you! Secondly, know that as an Office customer, you've got loads of support from Microsoft. You'll always have unlimited and free access to our Support Center and our Customer Support Team as long as you're apart of the Microsoft family. Here's the link for our Support Center and where you can contact our Customer Support Team: https://support.office.com/

      You're going to do great!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. We are enjoying watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its office. Not much more to say about it. I don't have any problems with it.

    I would recommend this to a friend