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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1002 Showing 20,021-20,040 of 38,575 reviews
  • Rated 5 out of 5 stars

    Good quality, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Always pleased with all my purchases at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 365

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new add-on features for this new Version of Office Software, just wish I learn more about Power Point and Excell. I have had some trouble with passwords with Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adding to my new surface pro makes getting rid of big computer so worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was badly in need of an upgrde and glad it was included as part of the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my computer. I like the fact that i can use it year by year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product very much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why anyone would have a computer without this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its what all pcs and laps have to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it, its good, the bad thing is that i have to pay a lot, but i need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft programs like word, outlook, and excel but hate Windows computer buying this was only adding my value to my Macbook Pro. I just hate its only for a year than you have to re purchase other than that its perfect n easy to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Time Wasted!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a new computer and using the 1 month trial period for Office I went to put in my key code for the purchased 365 Office Personal and kept having problems with it not processing. I spent 3-1/2 hours on the phone with Microsoft being transferred to different departments, remote access to my computer 3 different times, etc. The problem was that the trial version needed to be removed before the purchased version would process...what a waste of time...so frustrated at Microsofts lack of good customer service!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good as known

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 with 1 year license and 1TB in OneDrive is a great choice!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Online student computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp I order is great I had a software issue and the geek squad were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 365 Office card so I could have Word and Spreadsheet capabilities that the Dell computer I purchased at Best Buy should have come with in the first place but didn’t. Solved the problem. Problem solved

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need it but you pay forever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary product but they get you with the annual fee. One drive will only work for the email that purchased it. You can share a folder to use the 1tb storage but for privacy sake it will be non existant.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, it is exactly what you would expect from Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, what an advance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription service may seem expensive to some, but I think its a bargain to be able to run these programs on multiple computers. It works outstandingly well, and I was crazy not to get this earlier. Great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bill,

      We couldn't agree more! Thanks for being a part of the Microsoft family and cheers to your productivity!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not compatible with Acer Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by a Best Buy associate I could download this onto a Acer Chromebook but ended up calling the manufacturer to find out that is not possible. It would need to be downloaded as an app and act like google docs. Was misinformed by the associate and that is what caused the frustration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday personal use and great choice when school is coming up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about having to pay yearly but I do like haveing outlook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the cost-effective way to purchase Microsoft office for your devices as it keeps you updated with the most recent versions for free. Plus, you get to download it for free for another tablet or smart phone. Definitely a smart purchase.

    I would recommend this to a friend