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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1009 Showing 20,161-20,180 of 38,575 reviews
  • Rated 3 out of 5 stars

    Microsoft Office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had this product readily available with competitive pricing. The Microsoft company charges too much for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had/purchased the product in the past and I felt it was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what its suppose to do. has all the things you need for the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and was going to install Office 2007. Then the salesperson convinced me to try Office 365. I'm glad I tried it. I have access to everything on my iPhone now and also have cloud storage for my files. A nice feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product thinking it was the Microsoft office applications for life. I believe it's only a one year subscription though. This is my fault for not researching properly. I'm familiar with these programs so I expect a good product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 2 out of 5 stars

    Frustrating nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to install. It took numerous attempts to properly install. I changed from a family plan to a single account and it was quite a headache. I miss the old days when Microsoft was user-friendly and easily accessible. All the updates, new "improvements" are not better. Often times, we need continuity and real users for this software - not developers that have no idea about the true operating of the end product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic use for Students and Professionals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used MS Office both as a Student and Professional and it is such a necessity to be able to work with the business world. It is easy to use and allows access to multiple platforms and users.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad that you have been enjoying Office both as a student and professional. We love hearing from long time fans.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Easy set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and same as office. I was very hesitant to get 365 since it is a yearly but you get all updates and its a lot cheaper than the same set up of windows office 2019 with no updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Package as expected. Working fine, no complaints on this version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of office works well for me and I would recommend it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product windows as ever designed in all the years of its existence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go on my granddaughter s new laptop, great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    still not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft Office, but I'm not sure about the online copy. I wish I had bought the version I could load on to my computer instead of pulling from the internet. It's not convenient when I don't have internet access. Guess I'm kind of an old style girl and prefer to have my software readily accessible.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Office 365 is installed directly to your computers hard drive and can be used offline or online. Please contact us directly if you need assistance at: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Just the software we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software has been very user friendly which is just what my son needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For office emails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to keep up with main office emails still getting used to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used Office before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HI, I don't find it that different from previous subscriptions to Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why spend alot of money when you can protect your investment a mist buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Learn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought Office 365 would have a lot of differences from my old version of Microsoft Office, but was very easy to use. A lot of similarities and definitely fixed my Microsoft Office Outlook issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just the regular Microsoft office it works just fine. I cant remember if this was free or not. It was so long ago that I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some confusion setting up the programs work just fine

    I would recommend this to a friend