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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1013 Showing 20,241-20,260 of 38,576 reviews
  • Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely keeping my subscription up! Great for students and businesses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very good quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a deal when I bought my new laptop. Easy to install. Very convenient to have automatic renewal through Best Buy as well. I really only use it for Word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    standard office products. A bit annoying to have to download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No longer subscribe to Microsoft 365

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the software rather than subscribing to the MS365 only because I am using my computer for personal use and don't think I need that level of service. I mainly use Word and Excel, and they work fine. I found the subscription resulted in constant changes to Excel worksheets which were confusing and did not enhance my use of the software. I get updates, but don't have to constantly learn new procedures or where all the links are. If I needed it for a business purpose, then I might want to use the subscription.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the older office. It's going to take some time to get used to this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new Microsoft Surface Book, and the software is working wonderfully! I highly recommend it. I was a bit worried at first since it was a new version of what I have had in the past, but it did not disappoint.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so goood!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked with several knowledgeable colleagues familiar with this subscription software. they expressed low reliablity and greater difficulty accessing cloud storage. So I decided to return the Microsoft 365 and purchase updated Microsoft Office. Also I do not need to collaborate with spreadsheets, documents or powerpoint presentations. Nearly all collaboration uses Google sheets, docs and etc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $29 for this thanks to Best Buy's $40 off coupon!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to load and set up. It is also easy to use and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is an excellent program that all computers should use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential to my work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the MacBook Air, and being a PC user my whole life I wasn't ready to give up Word, Powerpoint, etc. I am very happy I purchased this product as it is a crucial part of my work, and it made the transition to the Mac much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Spectre laptop, Microsoft office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Laptop HP spectre perfect aquisition great service of best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am big fan I have so many of these but i am complaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic office suite for the home which is a great buy for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be a little more friendlier for users. More how to instructions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary purchase. Works as advertised, no issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still trying to get used to this new version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still trying to get used to this new version of Office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good choice of laptop for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I commend my customer service person ....he did everything expected of him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is great to have and used widely by all.

    I would recommend this to a friend