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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1017 Showing 20,321-20,340 of 38,578 reviews
  • Rated 5 out of 5 stars

    I already had a subscription for this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a subscription to Office 365 for 5 devices almost 5 years and love it for use on my MACs and iPhone. I did not need or want the trial subscription and have not installed it. Now I have to figure out how to cancel the trial subscription so I will not be charged for it. Disappointed that when you buy a Mac from Best Buy there is a con you have to agree to purchase something after a trial offer that you don't need or want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needs I for her new computer and schoolwork

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Office Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package. Takes up a lot of hard disk space, but still a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my son who is in college. Must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think to purchase a laptop and get Word for free is the best deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    broght office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the customer service person was the greatest. he new the product well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thhis is a night mare..The Geek squad could not help to activate and says it is now a microsoft problem. Microsoft was no help either. I wanted to return the product with the lap top purchase, he said it would not do any good as it is a microsoft issue. Why do I pay for total protection???

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stop Steering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it for the reasons I purchased it. I don't enjoy being steered to other apps snd programs that attempt to override choices I've already made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product works very well, easy to operate.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is excellent, holds everything I need for the present time....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the programs, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the programs in one package. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is perfect for students because you get all programs in one. PowerPoint and word to name a couple. I have two daughters in college and they love it. It is also for business owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office, for it's integrated features. Works great on Windows 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought but never used so i cant give this a fair rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to get Office suite for 1 yr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting office suite for a year when buying a PC. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the yearly prescription since I am newly unemployed. Didn't want to worry about a monthly subscription and hopefully I am working again soon. Until then, this will help me update resumes & cover letters to send.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a user of Google Docs and other free programs, i still prefer Office and recommend it to anyone who wants to have easy to use office suit, there is also a great back end support system to help you do anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent new product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found my new Office 365 an excellent addition to my new computer. It will be very helpful into the future going forward. I have found it a great addition to my whole system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Suki,

      Thanks for your review. We're happy to hear that Office 365 is an excellent addition to your computer.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    a year worth of microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you need to create a report and many formats to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy all of the features that comes with this product, it’s just that I was given the wrong scratch off code and had to seek additional support. It was a windows issues but other than that it was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much to say about it yet as I have not used it much yet

    I would recommend this to a friend