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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1021 Showing 20,401-20,420 of 38,578 reviews
  • Rated 5 out of 5 stars

    Office is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it's the office suite that is a go-to! Tried and true!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The only downside is I couldn't find a laptop bag for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t seem to be much different than what I have now and it was slower on the document uploads for some reason. I canceled the service because it just wasn’t a fit for me but doesn’t mean it isn’t ideal for other people Or businesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then software on hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having access to all my files online verse just on my hard drive. I am finding the subscription is worth the yearly price. I am able to use it on my laptop and ipad. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as my husband works from home. Very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need to run my photography business and correspondence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for college work. And always have is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like office 365 because it is so completed. I would recomend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If only there was a discount code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about its WORD and EXCEL.......it does the job and does the job well! If Microsoft only had a discount code especially for returning customers that would be a nice little gesture of thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - just very hard to get in touch with customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic essentials. It's Microsoft office. What else is there to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I purchased this package, it meets all of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can still be old school(Windows) with the best OS on the market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free, so it was excellent to get office until 2016 is released.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product to use. I use it mainly for school but it is also good for someone that has little to no experience with computer software.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MORE JUNK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A PIECE OF JUNK..I'M SORRY I UPGRADED. I WON'T DO IT AGAIN.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get another software as my other Word software expired,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusion but could be could be operator issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a very confusing software. Maybe when I finally learn how to use it things will be different. I am hoping that comes soon. I still have problems finding out where all of my previous files are.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that Microsoft 365 Personal hasn't met expectations. Our team at Microsoft Support may be able to help. For tips on how to get the most out of the program, please go here: https://support.microsoft.com/en-us/microsoft-365

      Hope that helps,
      Chuck
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Expandable, with Updates, at 1/4 Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than a 1-time purchase of the full set, this low-cost option includes free updates when made, can be expanded for more machines, and will be annually renewable for 4 years before meeting the cost of the full set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 keeps you updated with most recent trends and products available. Going to an annyal subscription rate was goid bwcause ut made ut mire affirdable uo frint and bad because it cists more in the long run

    I would recommend this to a friend