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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1022 Showing 20,421-20,440 of 38,578 reviews
  • Rated 1 out of 5 stars

    MORE JUNK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A PIECE OF JUNK..I'M SORRY I UPGRADED. I WON'T DO IT AGAIN.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was easy to install however it's a subscription and like most subscriptions they tend to be pricey. Try to purchase on a bundle or geek squad protection plan to save money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great once loaded...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But a pain to download and load. I'm just resigned to the fact that Microsoft just isn't as user friendly as other software makers. Probably easy for an engineer to do, but I had to start and stop and reload a couple of times before it worked across my devices. Once uploaded, it works as promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    trying it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM going to try this out for one year. It sounded awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new computer. Love it!! Plus I can upgade online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Productivity+

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a huge fan of Microsoft or PC, yes, I'm more of an Apple Mac person, but the Office 365 Suite is one product that Microsoft has done well and continues to refine release after release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have to have office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't like the yearly subscriptions but don't like not having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All right there when it is needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal is quite dependable and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was included with the price when I purchased a laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest just buying the one to put on your computer because the year will go by fast. I don't want to waste money on something I will need more that just a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have not used all of the office yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft word and like it Have not tried anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like previous versions, but need to get used to the new look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more is there to say? Got office free for a year so its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS GREAT FO MY PC I HAVE TRIED ALL OF THE APPS THEIR GREAT TOO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new way to get MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New way to get MS Office on your computer, stay ahead of the game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software. Does the job really well for school and work projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It allows me to share files with my PC at my office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting use to. But it works so that is always a good thing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I needed Word

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would see the apps on my home screen, but I do not. I am an end user with very little understanding on the tech side, & I mean just downloading and managing my laptop. I cannot offer much help or info on the apps.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. You can always add the apps to your home page by finding them in your start menu and then dragging them to your home screen.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my home pc and found it to be extremely easy to install and use. I use Word a lot so it was important for me to have this software on my computer. The installation was fast and easy. Very pleased with this product!

    I would recommend this to a friend