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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1026 Showing 20,501-20,520 of 38,579 reviews
  • Rated 5 out of 5 stars

    Great program for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided exactly what i needed to complete all of my schoolwork

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need Microsoft office for everything I do on my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used Microsoft on any computer we have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Suite for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed word and powerpoint and this was just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY EXTRA FEATURES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using the free version of Microsoft Word and Excel. After discussion with the Best Buy rep, I decided to buy the program so I would have access to the whole programs. Great value and I am so glad I did it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved that it came with my laptop and will keep viruses off my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah! Excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have the word, excel and PowerPoint with our Mac's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The "go to" software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Word, Excel, Powerpoint for a good long while. Don't even use a fraction of their capabilities. But the work well. Do not like that Microsoft has now gone to a yearly subscription model.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks so much for sharing your thoughts with us. To address your concerns, know that you are able to get the same benefits of Office 365 with Office 2016, sans subscription. Follow this link to learn more about the differences between the two and about how to switch Office versions:https://support.office.com/en-us/article/What-s-the-difference-between-Office-365-and-Office-2016-ed447ebf-6060-46f9-9e90-a239bd27eb96

      Also, whenever you have a question or, are curious about something in Office, visit our Support Center. It's filled with helpful articles, guides, videos, and more! Plus, you can find our Customer Support Contact link there. Check it out: https://support.office.com/

      We hope that help and thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes care of all my office work that needs to be done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money if bundled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For bringing work home :( it is the best product compared to all the 3rd party softwares that try to be compatible with MS Office. Money value is so so, only good deal is if you pay the discounted price when you buy a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real necessity that you take for granted until you dont have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im a microsoft lover so of course i love the microsoft office 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and easiest office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Microsoft Office in the past and find this version to be even better. It is easy to navigate and use. I love all the options and use them often to personalize my writings. Very worthy product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love windows. I use it all of the time. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had any problems so far. no more blue screens of death!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I got a discount on this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at the same time I got iPad Pro to use for home based business. I love Office programs, and the 3-in-1 is nice to be able to use this one purchase for installing on phone, iPad, and PC, but oh my goodness was it a pain getting it get set up and then, for some reason, if I make changes on the same document on a different device I have to wait 48 hrs before I am able to even open that document on another device!! Grrrr I am checking that I would recommend the product but only because I do really like Office programs....I just would NOT recommend working on the same item on more than one dedicated device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Easy to Operate

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A SUPER great product/program that you can use on up to five (5) electronic devices. I love it!! It is also super easy to navigate and learn to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new office. A lot of new features Like the one note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is great and gettin $ 20 discount was awso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and gettin $ 20 discount was awso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm still learning some of the changes with Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning some of the changes with Microsoft Office 365

    I would recommend this to a friend