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Customer reviews

Rating 4.5 out of 5 stars with 38150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 38,149 reviews
  • Rated 5 out of 5 stars

    Perfect productivity software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has all the applications that I need. It’s perfect for work and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365. It is great for the whole family and is very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a new laptop and a very old version of Microsoft word , I needed a new version. This covers more programs than I know what to do with. I know I’ll always have the current version. My older files updated flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it for yourself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding capabikity. Many new exciting features, very perfessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read the description - Not for business purposes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when I got a new laptop. provides the essentials such as word, powerpoint, etc. However, it does not come with Project, which would have been nice to know when I purchased the product. 100% my fault, though. Make sure to read the package info prior to buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office 365 inPersonal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy this for myself because I really don't like the whole subscription system many programs are turning to. It works fine no problem just wish the subscription fees would stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well - pretty straight forward. Exactly what you’d expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to download and use. great product. have to figure out auto renew though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The sales representative knew I would need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever! Love getting lower price on a must have item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    must for powerpoint and word docs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our chapter meetings require a ppt platform each month. We needed to upgrade our old PC and added 365. Works well, and good price now too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was needed for doing school work. It downloaded to the Chromebook easily. Easy to access and use. The price was good too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Love the ease of operation. Convenience of having software at hand all at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Current

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the subscription to keep it updated as upgrades are made on a continuing basis. Rather than a 1 time purchase with no upgrades iI know I am using the latest version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Separate 365 purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing to purchase separately was a surprise thought it should come automatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Personal Microsoft 365 subscription has served me well for several years. It allows for continuing updates to the Office programs and allows me to reevaluate each year whether I wish to continue or purchase a more permanent product. I highly recommend this approach to acquiring the Office and related programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking this software. Very user friendly which is good for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and convenience. I recommend to buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program and laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Team was great in addressing my needs and helping me selecting the program and equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my wife for the possibility of her working from home. Nice features, simple. A good value for the price.

    I would recommend this to a friend