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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 38,579 reviews
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get exactly what you wanted, a purchase that you make and rest assured that you are satisfied and sorted is the exact description of this item. I am grateful! Thank you Brian for helping me settle on this a year back. I got no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and PowerPoint are extremly easy to use. Installed to new computer easily. No problems with installation

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pam,

      We're so glad you are finding Word and PowerPoint to be so easy to use and that you had no problems with your installation. Thanks for sharing your review.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an excellent product, easy to install and set up; love all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retiree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a retiree from a major U.S. university system. A part of my daily life is being able to communicate with family. friends, faculty and students. This software package allows me to continue to stay current with these entities. This particular package was purchased early to replace the system that was being deleted by Microsoft on 02/28/25. I was sick much of 2024 and this software program allowed me to communicate and stay in contact with medical professionals and businesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work or college students. Easy to install and use,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft. It was easy to install and set up. I dont see why computers aren't already coming with Microsoft at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install, and was a no brainer purchase :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software as usual from Microsoft. I have upgraded from Office 2013 and the improvement and new features are awesome. I highly recommend this package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a great help to me, has the features and applications I will need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fir many years. Like all the things you can do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for updated software. Simply and fast to install and start working right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to get when you’re in collage and need more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Cost - Better than the free Versions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the subscriptions is so much better than using the online free versions! Especially if you use Adobe to edit or create. With the subscription, you get all the upgraded options with the Microsoft applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office, ever necesary and great, new functiona and ia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kinda gotta have it today

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it sorta is required if you going to use your computer or laptop. The all suite option is good package for student and small business. Was at decent price. Subscription and that is a Microsoft issue not Best Buy so don't like that but need to keep up with the updates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to get used to or I'm just plain stupid?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new laptop, and while I could have installed an older version of Office I already had, I wanted the newest version. THE GOOD: The program itself works GREAT, and I really do love it. THE BAD: My problem with the program itself is that I can't get the dictionary to work with the thesaurus like it used to. The dictionary app is there, but most of the time, it "can't connect to the MS store" or it's just blank where the definition used to be. Also, a couple of the add-ins I used to have don't work with 365. THE UGLY: OneDrive. I'm having trouble finding my documents on OneDrive. Folders that had documents in them before are now empty. When you lose documents, it's definitely not good. I've tried saving to "this pc" instead of OneDrive, but it's not working out well about half the time. Sometimes the only way I can get it to save to OneDrive is if I select "save as" "this pc." I just don't understand. I have to look in both places all the time for the latest version of the file, and sometimes it's not in either place. CONCLUSION: OneDrive makes me feel very stupid! IF I can find the latest versions of all my files and back them up, I'm ready to uninstall 365, cancel my auto renew, and install the old version of Office onto this laptop so I don't have to deal with OneDrive anymore. Having the newest version of Office just might not be worth it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wendi,

      We would love to help you figure out what might be causing your OneDrive Files to be inconsistent. Its possible that you have 2 Microsoft Accounts that each have a OneDrive account attached to them. This would cause the files from one account to dissapear when you sign into the other one.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice out there 100 % recommend in si happy I purchased it and now I get to access all my accounts fast and easy without worries my information is protected and i at a great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An easy way to have MS Office products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there are better products Microsoft Office products have made themselves the working office standard. Buying Microsoft 365 is the easiest and most cost-effective way to have these products, and to keep them up to date. I use a MacBook but having Microsoft 365 makes communicating and working with our PCs in the office seamless. I am glad I have Microsoft 365.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maxx,

      We appreciate your review. We're glad to hear that you like Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Every program in one place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have everything in one place. Easy to install and start using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart to purchase. Well worth the purchase. Couldn’t do what I need to without it.

    I would recommend this to a friend