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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1043 Showing 20,841-20,860 of 38,581 reviews
  • Rated 4 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed renewal on 8/1/2017. Got an email from Geek Squad today teling me to renew my subscription. I also got a reminder on excell telling me my subscription is about to run out. What's up with that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pack of software for Microsoft products. Gives you everything you need and enables them to be used on a smartphone. Perfect for the casual at home microsoft user.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad you are enjoying Office 365's ability to be used across smartphones and devices. It's one of our favorite features too.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    convenient way to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was added to a gift that I bought and it was really convenient to have it included in the purchase. It allowed her to set up everything together and have her laptop ready for use immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the software, very comprehensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to install. I like the new templates on Word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use this product every day and am very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft program suite Always does what it's supposed to do and performs just like you would think that a trusted program should. Would recommend Microsoft products to anyone anytime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot more cost effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option was a lot more cost effective than purchasing the newest version of windows. I mostly use word, with a little excel thrown into the mix so it works for me. Now if I could just figure out the cloud.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disturbing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a brother in Africa but it didn’t work which shouldn’t be. This is too expensive to go wasted. It could be used here but it was never used in Africa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 download issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues trying to download it on my MacBook Air. I had to go to the App Store and download from there. Thankfully, the credit for the card purchase transferred over.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but limited utility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft Office apps, but I would have thought that this product packaging would have allowed me to use the product on both my desktop and my laptop - I can only do my laptop and a tablet - I don't have a tablet and I do not need one with my HP Spectre 360 laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal, 1-year subscription, 1 PC/Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this software for my business and personal use. I have always purchased Microsoft Office in the past and will continue to purchase in the future. User-friendly software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for any documents you may need to create for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything I need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this for school and it has all the tools I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a shame this doesn't come free on computers anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems as of yet, just glad to have the latest office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is one the best programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using office for years. The fact that I no longer have to purchase the updates is great. Excel has calendars to use, spreadsheets and tutorials on how to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS needs to let people think a little more too controlling

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancelled order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not able to activate the product because best buy cancelled my order(MacBook) because the product was out of stock but it always been available online. Also obtained the Best Buy credit card because of these products but now I did not get the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office productivity at lowest cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cheapest way to have and use Microsoft office 2013.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really have to have this on all laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps with my office work ,organize my personal files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product at a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is a great software. Nicely priced.

    I would recommend this to a friend