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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1047 Showing 20,921-20,940 of 38,581 reviews
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with the laptop. Always will recommend. The best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a free copy, and therefore nothing to complain lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the software great for my reports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love bestbuy and there promotions glad I recieved this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop and the office package and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    use this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at work and now that I have it at home, all is well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YEAY!!Up to date with Microsoft couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super, super, super, super, Super, super, super, super!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes care of all my productivity needs. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This subscription is ideal for homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly it will be good value for students or a household where office is not used in more than one device. Good price and lots of added tools work good, love the free cloud storage!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal edition was not activated by the store and I was not given a code to activate it. I used a five-day temporary Microsoft pass. Now I no longer have access to my Microsoft. I live 125 miles from the store and cannot easily go back to get this updated. I wish Microsoft would go back to a single version with a choice to pay for or not pay for updates to the software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prior Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I haven't used this product yet. However, based on my prior experience with the older version of this product and the previous reviews, I am confident I will not be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY NEEDS AND ADDED FEATURES, OFFICE 365, DOES THE JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up using Microsoft office, word and PowerPoint. The programs are easy and fun to use. I think most school and colleges still have these programs. So it really is a must needed program for students.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say? You own and dont own windows programs. Everything is a subscription these days and you dont own it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy the physical card. Buy online only

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy Microsoft 365 Personal by picking up the physical card In store with your purchase, and then apply to your Microsoft account using the activation key, you will not be able to upgrade later. So, don't waste your time buying the card. Just create a Microsft account, if you don't have already, and purchase online. Buying Microsoft 365 via Best Buy will cause problems later if you try and upgrade via the Microsoft website.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so simple to use. Just type in your product key and follow the onscreen instructions. It was much less stressful than some downloads I have done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the whole system. Having fun with holiday planning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MicroSoft, but necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not stand MicroSoft or PC's, but grudgingly have long ago accepted Office is a must good product. This is the first suite I have bought since MS went to the 360 subscription, but overall it is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product Great - Bill Gates a Thief

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one star is for their business practices. We all know MS365 is one of the best but I remember the good old days when I could purchase it outright. Now that I am forced to "lease it" and pay every year to renew it stinks. It is extortion to the nth degree! Exactly how any billions does Mr. Gates need to make on the back of seniors trying to survive on a fixed income. Plus we have NO choice in the matter so we can't break MS's hold on us.

    I would recommend this to a friend