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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1061 Showing 21,201-21,220 of 38,581 reviews
  • Rated 3 out of 5 stars

    Cost-Benefit Not There For My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with new PC because Office tools are required for my work. However, upon closer review with online research, I found the cost of use for 1-year to be excessive given I would not personally use half of the features. I just needed a basic MS Office suite rather than all the online/cloud functionality this particular product includes. That said, I think if a friend researched it and it matched their exact needs, it'd probably be a decent value and I'd recommend they try it. I returned it before opening it and purchased a simple MS Office suite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 Personal is good for personal use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a part time computer user. It suits me fine. I don't do spreadsheets etc., but for my needs Office 365 Personal is great. It's fairly easy to use even for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software works great and as expected. I had no issues from download through the installation and use. It does contain some extras like free Skype minutes that I was happily surprised with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't like renewal items.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't study hard enough. Wasn't aware I would have to renew a suite on an annual basis. I'm not a fan of this. I will be researching a permanent purchase of an office suite before renewal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No need for subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine but the subscription is to much..back in the day just buy the disc once and had it for life

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-In-One Productivity Subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I would ever need to create the best documents and presentations on my computer, tablet, and phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad once you get used to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different from 7, but good. Yearly renewal; yuck!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it to my home office work and daily routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Familiar Office Tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was easy to install and has the same familiar tools as the Office products on a PC. The new item is One Drive. This gets a little tricky to navigate for set up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there!

      Thanks for your review! To help you out, we've got a whole site dedicated to helping you get the most out of OneDrive. Check it out: https://support.office.com/en-us/onedrive

      That link contains great articles, guides, and videos that breakdown the broad and fine points to OneDrive.

      We hope that helps!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light in weight. Laptop exterior is good for kids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its Microsoft

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a notebook as with all tech you need to purchase the microsoft software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and it just perfect for my needs. why do i have to write a big review it don't need to explain to much just makes me MAD writing this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Retirednottired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope, I no longer like MS - for ANYTHING. MS Office used to come loaded with the computer. Now, they "give" you a whole year "free", then you are charged every year after that. Why?...because of all the "enhancements" (?) Currently it's $100/yr but that's always subject to change. Nope, unless you're a Geek, stay away from Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The tools I need at a good price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying a monthly fee for this suite so was thrilled at the opportunity to have a year's subscription with my laptop purchase. It has everything I need for work and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Office for years, but this is the first time I’ve used the cloud-based version. It was very easy to download and works beautifully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure I purchased a product that would be compatible to my work environment. Office 365 does it for me! I no longer worry about losing information through compatibility translation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Personal 365 is a waste of time and money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it's the program software or the computer I just bought from Best Buy, but 365 programs are extremely difficult and frustrating to use. Personal 365 is not intuitive, extremely glitchy, what appears on your screen is not always what prints, and sometimes you have to keep clicking until a feature finally works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 Personal (1 Person) (12-Month Subscript

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Android, Chrome, Mac, Windows, iOS is good software that meets my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do not know all restrictions with this program. Once you stop paying for the original license it locks all your files save or store by them

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office worked for us

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a Microsoft customer for quite sometime now. Easy to use programs and easy to load. I bought the subscription for the updates. Works for us.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Daisy,

      We love hearing from long time customers. We're glad to hear that you are enjoying Office 365 Personal.

      Have a great day,

      Nelson
      Office Customer Care Microsoft