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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1062 Showing 21,221-21,240 of 38,591 reviews
  • Rated 3 out of 5 stars

    Its Microsoft

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a notebook as with all tech you need to purchase the microsoft software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and it just perfect for my needs. why do i have to write a big review it don't need to explain to much just makes me MAD writing this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tools I need at a good price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying a monthly fee for this suite so was thrilled at the opportunity to have a year's subscription with my laptop purchase. It has everything I need for work and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Office for years, but this is the first time I’ve used the cloud-based version. It was very easy to download and works beautifully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure I purchased a product that would be compatible to my work environment. Office 365 does it for me! I no longer worry about losing information through compatibility translation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 Personal (1 Person) (12-Month Subscript

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Android, Chrome, Mac, Windows, iOS is good software that meets my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Personal 365 is a waste of time and money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it's the program software or the computer I just bought from Best Buy, but 365 programs are extremely difficult and frustrating to use. Personal 365 is not intuitive, extremely glitchy, what appears on your screen is not always what prints, and sometimes you have to keep clicking until a feature finally works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do not know all restrictions with this program. Once you stop paying for the original license it locks all your files save or store by them

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office worked for us

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a Microsoft customer for quite sometime now. Easy to use programs and easy to load. I bought the subscription for the updates. Works for us.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Daisy,

      We love hearing from long time customers. We're glad to hear that you are enjoying Office 365 Personal.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    I love Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program but I took a while to download.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Retirednottired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope, I no longer like MS - for ANYTHING. MS Office used to come loaded with the computer. Now, they "give" you a whole year "free", then you are charged every year after that. Why?...because of all the "enhancements" (?) Currently it's $100/yr but that's always subject to change. Nope, unless you're a Geek, stay away from Microsoft.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Has all features needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes Office features most commonly used and all I need for home and small business. A bit inconvenient to have to maintain subscription to keep features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had accidentally scratched off part of the code and when I called them to see if anything could be done they were very helpful and even logged on remotely to assist with setting it up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Haven't had time to completely use Word or Excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to buy software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time to buy SW with download only option, and it worked just fine. Easy set-up, quick installation and happy to save the planet as there is no CD or any other medium...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful tools... All homework has been completed using one of these programs. Wish all laptops and computers already had these programs installed.... at no extra cost they're a necessity!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has everything you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat hard to navigate. Not very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Office 365 comes with all the necessary components of Microsoft office. Unfortunately the subscription is only for 1 year. I wonder what I will keep after using this for a year...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same office… pay yearly…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess the price is ok, there once was a time that you could buy it all for one price and have it forever. I think it is crazy you have to renew it every year now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with my choice of a one year subscription to 365. It works well for me and I have no derogatory comments to make but I’m very pleased with the system

    I would recommend this to a friend