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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38595 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1064 Showing 21,261-21,280 of 38,594 reviews
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son to use at school. No problems with setup and registration. Works as expected. Just bought another machine and wish I bought the 5 machine license.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv! It is very easy to use and has tutorials to watch if you need help on any features. It is awesome! There are templates to choose from for various things you want to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a Must!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product previously. Cannot do without! So happy you made it available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be able to get through my computer day without Office 365. Working on computers for many years I have always used some version of Microsoft office and I've always been happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to go with my new Dell computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can do all kinds of writing. It really helps when you save something your doing. If you have to leave you can pick it back up like nothing. Thanks office 365.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stay with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes effort to get this to work. Stay with it to make sure you can access it after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it to use for my novels. Easier to send to editors/agents in word than pages, I guess. I'm still more used to pages & haven't spent much time with word. We'll see how that goes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the office suite, but not a fan of having to pay a subscription fee every year just to use it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for graduation gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought my grandson an HP laptop for graduation. He needed this software for attending college. He told me after installing this software, his new laptop was ready for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software. Easy to install and get to work right away. I was able to use the key on computer and tablet. Very helpful. Another great deal as a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this is pretty much necessary for any computer. If you are buying a computer and are a student or work with powerpoints, spreadsheets, word docs, etc. buy this with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad install problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech insisted he could not installWindows 11 because my hard drive was too old (2018), so he reinstalled 10 which I had, but it was not updating. I had a problem and called Microsoft directly and they said it was not true that 11 could not be installed and they easily installed. The MS tech said my ASUS drive is very good and one of the better ones. I had to pay MS $100 to intall the 11 and it worked beautifully and I did not lose any settings or information. He said whomever installed the 10 did not clean up the system and it had a bunch of junk files that needed to be cleaned out that were adversely affecting my system. He deleted a bunch of junk and said the Geek Squad coder should have done that. I also lost my ESET security program and that needed to be reinstalled and other things to clean up. I am very disappointed and would like a refund for the 49.99 I paid for the Windows 10 they reinstalled. I called Best Buy and the agent said she could not do anything and I would have to go directly back to the store to talk to them about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has Outlook, which is what I really needed as the online outlook is pure, hot garbage. Works just as I've expected office to do all the other years I've had it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the same system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems transferring the office subscription after exchanging my MacBook. Microsoft said third part sellers must deal with issues, so I had to get a refund and start over. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features. Very easy setup, just had to put code in. Best part was getting a 20 dollar discount. Got to love best buy and their deals!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why have I waited so long?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend kept telling me about his Apple computer...so when I had to purchase a new laptop I thought to try one. OMG! I should have been on a Mac forever. SO easy to learn & user friendly to the max!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long term user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office for years and could not find anything better. I am not sure I like buying it every year, but the cost works out about the same considering my frequency of upgrades.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for certain things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the yearly subscription. I still wish I can buy the programs. As a designer, I have to use publisher to open what my clients sends me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with the new computer purchase and was super easy to install / activate the license. Appreciated the discounted first year combo with the computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is by far the best MS office suite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft’s Office 365 is by far the best office suite on the market and has amazing capabilities that don’t even compare to other versions or competitors.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad that Office 365 it working so well for you. If you ever need help feel free to reach out to our Customer Support Team here: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft