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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38596 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1066 Showing 21,301-21,320 of 38,595 reviews
  • Rated 4 out of 5 stars

    Same software but different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any Microsoft updated program, they've changed a few items here and there, but I don't know half the commands and features but I muddled through and keep raising my skills every day..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with everything I want and need, however I am not thrilled about having to pay for a yearly subscription. In the long run it is probably better but it seems like it will cost more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Double purchase problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this software at the time of the laptop purchase. It did not automatically installed as the sales rep said it would. When setting up the HP Envy, it asked to install it. I agreed since I never got a prompt. It was weeks later that I received notice from Best Buy of my purchases that day. I ended up with 2 copies of 365 on my laptop and billed twice. Geeks did find 2 copies downloaded. I want a refund for the one I purchased at the store. Certainly don't need 2 copies. This part of the set up was very confusing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything‘s OK except way too much email from Best Buy!!! Let your customers opt in; don’t make us opt out!!! Assume we don’t want to hear from you and you’d be correct If I just bought a laptop from you why would I want to buy another one From you in barely a month??? Even now, you won’t let me submit this without my email address, yet again!! You’re sending me this review so you have it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to transition to home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a professional who uses this product at the office , it’s a great way to transition to my home use. Has all the key features needed to organize my life !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compatible with others' systems for co-writing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is necessary for me to be up-to-date with fellow researchers with whom I write. It was time for me to step into the next level of writing products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal (1 Person) (12-Month Subscript

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Android, Chrome, Mac, Windows, iOS Great Product a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the best thing since sliced bread...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this program for my mom's new 2 in 1 laptop. It was very easy to download and it's great not having to mess around with different discs. The digital age is upon us and thriving!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter for first year college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This startup is good for one to get a feel of the different apps. Takes no time to install and setup. The good thing is after 1 year you can renew it, if you like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved this as a gift when I got my new laptop and because I had an account previously with time still remaining on my office 365 I was able to transfer that time over to this one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Microsoft but over priced product. Decent product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great with mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my kids each a mac book pro. They weren't beg on Pages so we just added this to their laptops and they are really happy. Some love Pages but we like microsoft office better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to use product to do many things typically some only on a computer was awesome when I used it for grad school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing options, difficult to master!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features for editors in Word are amazing. This is the only reason I subscribed to this. Almost endless. It has various style manuals for citations (i.e. footnotes) but it would be infinitely more helpful if it had the complete style manuals for the entire manuscript/article (i.e. AP and Chicago). That would be one complaint. I thought it had the complete manuals integrated with Word. Also, I edit in an area with little Internet access, so I can get no help navigating and learning how to use the editing features because "help" drop down boxes have no info in the software and can only be accessed online. BIG problem for me. Still, editing on Word has come a long way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is progressing faster than our country and we have to get on a fast track to keep the competitive edge in the cyberspace world we created. I'm the first to admit I am not a fan of the changes that have made knowledge of technology a necessary evil especially for doing business. Microsoft Office 365 makes everything virtually a click away from wherever you are. I have a lot to learn about Microsoft Office 365 and the capacity it has for personal and business solutions to help compete with the advancing world of technology and beyond. Thank God for team "geek squad"! They're always ready to assist you and they're the best players on the tech field! #LoveBB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a must have. Handle all your personal and business needs with Office 365. It doesn’t get much easier. Recommend to anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product due to using office 365 at work with windows desktop and iMac at home, works great, wish I could upload to work computer also, only downside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super software. Easy to set and use. It’s automatic renewable, which makes it easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to be able to access and to learn about changes to MS Office applications at an affordable price. Just wish it wasn't limited to just 1 year, but rather the full term at college.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    more advanced then necessary.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365, Webroot, Windows, printer enterface software was supposed to have been load on my computer via Geek Squad. After 3 visits, my printer does not always interface with my computer. I have only been able to print 25 pages of the owners manuel.

    No, I would not recommend this to a friend