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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38596 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1067 Showing 21,321-21,340 of 38,595 reviews
  • Rated 5 out of 5 stars

    Great new upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using the new MS Office -- at least the parts I have tried so far. I didn't have MS Cloud Backup before. I'm really glad to have it now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sue,

      We're grateful for your review. We love that you are using the 1TB of One Drive Cloud Storage. It's one of our favorite features.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the chance to use it too much. I "ve use the Word segment for some documents. It helps with perfecting documents I had on file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite for just about every need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I mostly use Word and Excel for everyday needs it's nice to have access to the other office products as needed. A decent price for the individual user.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Production Assistant

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was only for 9 months that it worked,so, it feels like a waste

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MS 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pain in the neck. Not loving it, but required for work. Spreadsheets with embedded links in MS 365 are NOT backward compatible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product use on MAC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package is working well on my MAC but I seem to have trouble putting it on the iPAD. It may be operator error in my case. It is not essential as I prefer to use these programs on the MAC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The jury is still out on Windows 10/Office 365.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refurbished Lenovo ThinkPad from Best Buy. Windows 7 was a natural transition from the previous software. No real problems in the transition. The transition to Windows 10 and the transition to Office 365 are simultaneous. With Windows 7, if I wanted to run a slide show of my pictures, all I had to do was get into the pictures folder and click "Slide Show." It isn't that easy any more. It looks like the guys that developed the current software are trying to come up with a complicated solution to a simple matter. Ask me again in 6 months and maybe my answer will be different. As I said in my review summary, "The jury is still out."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Got a new computer and was nervous about the subscription transferring, but the transition worked just fine since I got the personal card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a must for the Mac/PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my MacBook Air purchase since I was new to Mac from switching from the PC platform. That away I can still perform all the functions I am used to. Definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat disappointed with Microsoft 365 Teams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't include outgoing calendar invitations for Teams meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OFFICE 365 review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for day to day use. Microsoft Word is what we use the most. Many new features,makes it exciting. Releatively easy to install.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not really necessary

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone recommended it for school but didn’t really need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved this product it was simple to install. Just hate that you have to purchase it every year now wish it was still a one time purchase software like it use to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have an issue with the product but just the fact that Microsoft makes you renew office annually. The product is a must have for business and there were no issues purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my laptop computer. Gives you the most current office programs and keeps your computer updated. Easy to install and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best , for it is integrated in all aspects of our phone computer live. The service an care you get. 24 - 7 is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not quite sure how well it works long term, but so far we have had no problems. The Geek Squad put it on our new device immediately, that was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable with familiarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a free version of Office that was very good but having used Microsoft Office for so many years it's just easier to navigate and trouble shoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a suggestion from the salesperson when I purchased a new computer. Still getting familiar with all that it can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessity for a lot of us. Hate the annual fee but nothing to be done about that. The good thing is the amount of cloud storage and one subscriptioncan be used with multiple computers

    I would recommend this to a friend