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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38598 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1068 Showing 21,341-21,360 of 38,597 reviews
  • Rated 5 out of 5 stars

    A Good Program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a suggestion from the salesperson when I purchased a new computer. Still getting familiar with all that it can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessity for a lot of us. Hate the annual fee but nothing to be done about that. The good thing is the amount of cloud storage and one subscriptioncan be used with multiple computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal is a great product and I highly recommend this for our current work at home life status. Thanks, MicroSoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality time management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can do almost anything I need with this package, easy to use and lots of improvements. So nice to have well intergrated components that well so well with lots of helps when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a very important and useful product. I am attending college online and my daughter is an online student as well. We need this product to do some of our assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 personal : More Efficient and Smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product along with laptop ,works great on Windows OS. It's the most updated version with all the necessary features to finish our work more efficiently and smarter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a huge fan of the yearly subscription but it does provide all of the latest software for the office suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option and price matched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is needed by pretty much anyone with a laptop, computer or any compatible device. And the fact I was able to price match to Amazon for a lower price, even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great subscription and easy to use. Highly suggest this if you are on the fence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all need MS office for work or class and the product hasn't changed too much. It's nice having the cloud storage, but a bit of a bummer having to subscribe annually for updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more CD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this, since no more CD tray in the new laptops. I am used to the Office Word and Excel so I had no choice but to buy this online subscription. Better than nothing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard Office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a student I have a need to use Word and Powerpoint... wish MS would offer an ala carte selection for their Office programs so you could only purchase what you actually needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Updated and Accessible Anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Office update I ever decided to do. Coupled with my Microsoft Surface Book and my office is everywhere anytime. Still learning but there is not one negative aspect as of yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to install, and understand. When installing don’t know if I completed or not too many steps after completing it then I still was asked to pay money. I’m not understanding it. Poor set up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Must have software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for reports, PowerPoint, etc. Excellent most used spreadsheet application. Wish I could use one account for different product code on different computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well on my newer Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally succumbed - it was just too difficult to NOT have MS Office on my newest Mac. Makes my life much easier! No problems installing it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as Microsoft Windows 2019

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Microsoft PC package better—more options.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Customer Service Flop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was wonderful for the first year of use. Following that, the subscription wasn't activating on my computer. I reached out to customer service via phone and online chat 4 times and they were unable to help. They then said I had to pay $50 for this product to be serviced (almost as much as the product.) Won't be continuing with Best Buy for this Subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and get set up. Downloaded pretty quickly with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office is slowly becoming obsolete

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as every version of MS Office thats been released over the last 25 years. i am not fan anymore of MS Office and really anything having to do with MS after they took over control of hotmail and locked me account of my own account claiming security reasons. Only to find that their AI system has determined that I am not me and I am threat to my own email account. Final reason I dont use this software is that MS is following the social media giants by removing customer service completely and replacing it with Chat Bots.

    No, I would not recommend this to a friend