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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38598 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1069 Showing 21,361-21,380 of 38,597 reviews
  • Rated 5 out of 5 stars

    Great Microsoft product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very easy to use. Office 365 has been a very convenient option for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Microsoft Surface Book 2 and needed Microsoft Office. Easy to install and use. The Microsoft office product is a must with any new computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using Google for a lot of applications before. This is much better and aligns well with what most businesses use. I know a lot of education institutions still use Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to have!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when my son went to college. It's been an entire school year and it was everything he needed. We just renewed the services for the upcoming year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for people on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is just what I needed to be able to create and edit on the go. I can access my documents from anywhere and across all of my devices. As a student, this product has been a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taylor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is good, I have all the documents/files I need to work with. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great & Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful that I can run Word, etc on my Mac. It's what I have grown used to so it really helps with my productivity. It works as advertised. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite windows product of all time. It was actually gifted to my with other product that i bought but considering the cost and its worth i am thinking of renewing it after an year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing is a little difficult.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be I am not used to but there are somethings such as Outlook that this pushes. I need to learn and HP was some help. However without buy geek squad help you can't call them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just a little more difficult to use with the new updates. Change is hard as you get older but still a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is good , offering basic office suite tools I like the editing tools for the public-facing Web site that gives alot of options for creating a good-looking landing page.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good use for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, anything free is good. As I had mentioned above as well, its a good tool/ product to use if you are a beginner with Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv for my 85 yo mother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great picture and easy to use. We actually had the TV set up and watching our favorite football team the Phila eagles and wow felt like we were there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for everyone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is good for any lap top or computer it helps me with all my things I need to do. Its nice to have the program rather then a trial

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery timing and what arrived were awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. The journey to get the product was god awful. Timing of the delivery kept changing and when it arrived there was no power cord for the laptop. Hours on the phone yielded a little money back but going to the best buy on macarthur road in allentown finally got me a power cord. No manual but what can you do. The woman who helped me that sunday morning was fabulous. is this a review for microsoft 365 ? computer should come with anti-virus as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product but read the fine print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Office 365 personal for a few years--love it. My subscription was set to expire Sept. 2018 so while I was at Best Buy I purchased a key card to add an extra year. Nice person working the register explained that I should read the receipt closely as purchasing a key card now sets to automatic renewal unless you call the Best Buy number to cancel it. I got home, called the Best Buy number and canceled the auto renewal (I don't like auto renewal for anything). I signed into office online and added my key card--it didn't update my expiration date. Chatted with Microsoft and they fixed it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best program there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Office 365. Easy to use from everywhere and it is working from more than one device. It is also easy to use and bring order into all your documents and files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really handy for school especially for writing papers or using the PowerPoint feature. You can use this on your computer or iPad, so you can work on your assignments anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT IS EXCELLENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS MICROSOFT PRODUCT IT HAS TO BE GOOD AND THE GEEK SQUAD INSTALLED IT FOR ME AND REVIEWED THE OPERATION WITH ME. I AM SATISFIED, THANK YOU

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a great product, but for myself, it didn’t help me much. Maybe will need it more in the future, but now I don’t think I needed this for setup.

    No, I would not recommend this to a friend