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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38598 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1070 Showing 21,381-21,400 of 38,597 reviews
  • Rated 3 out of 5 stars

    Keep in mind " no disc" have to download from Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but only if you get a deal. Otherwise use free stuff. Not worth money for one year. It took forever for non professional to download from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for new features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excels even better than last year! Can’t wait to play around to see what I can create

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not in school anymore but it’s always the most random times where I need to crack open my laptop to make a PowerPoint or excel sheet. Awesome for work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at the reccomendation of an associate. He advised me that with tbis product you can continually update it. That means that you will always have the latest version

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a great product, but for myself, it didn’t help me much. Maybe will need it more in the future, but now I don’t think I needed this for setup.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is okay I prefer the old one it was a lot easier to go into a maneuver the new one is more complex you have to find exactly what you're looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease of use and design, helps with remote learning, work and personal use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better get a one time full subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go for a one time full subscription rather than going for a yearly subscription. It's hardly twice expensive, but anyway no one uses a laptop/PC for less than 3 years. So, that covers the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Prefer Microsoft Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not pay attention to what I was buying (I was more concerned with getting a laptop). The online Microsoft Office is slightly different and you have to subscribe every year. I prefer to spend the extra money and get the home installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Reliable Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Office 365 purchase. Always a faithful Office customer who once again has had a positive experience using Office. Would recommend purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product cake as advertised. Even though I had to order it, it came sooner then expected and was better then expected. Would definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased this. It actually came at a discounted rate while I was buying another product. This was a great bonus and I really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this part of our new Microsoft surface. Works well and very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well...cost every year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been years since I've worked with a Windows operating system. This one is good, did take some getting used to. The yearly renewal is different...like I said it's been years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scaled down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty disappointed in this version. CANNOT create .csv files nor older .xls output. Pretty lame and shortsighted. This is not a standard office by any stretch of the imagination......

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sttee, You are able to save Excel files in .csv file format and to older versions of Excel. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    I could have just used google docs for free

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive than it used to be and makes it complicated to convert to other forms (jpeg, Pdf...etc) changes the formatting and you have to fix it almost every time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Becky,

      If you're still having issues with formatting or other troubles, please check out our 365 help and learning pages here: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Microsoft office but but having to pay so much every year is expensive...didn't renew it this year...I likes the old way of just buying it one time...smh

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      If you want to have a one-time purchase, check out Office 2016. You only pay once and have the program for life.

      We hope that helps.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great program for business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program for anyone who likes to set up and work in spread sheets. Also very easy to use for all your typical word processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a MacBook air online and this item was suggested with my purchase along with a 30.00 discount. It was a great buy and arrived within 2 days. Great use for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already was using Office 2016 and with assistance from a tech via phone who assisted me in installation and activation, I am now using 365 and it works as it should.

    I would recommend this to a friend