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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38600 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1076 Showing 21,501-21,520 of 38,599 reviews
  • Rated 3 out of 5 stars

    Too early for 365 to replace the desktop MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As convenient as it is to have SaaS with the MS Office tools, it cannot match the functionality available in the desktop MS Office application. I'm not using it at all, instead I'm running MS Office 2010 and I'm very satisfied with it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bought the wrong version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the 1-yr subscription version and bought the more expensive version that you don't have to renew every year. Much better value for the money! Still a great product though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Using Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great being able to open my word docs . As well as creating new documents

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shame on Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and the Roseville Geeks are the best. This clearly is not a reflection on BB or the Great Geeks. I am horribly disappointed that Microsoft is charging so much for their software then has the audacity to have it Auto Renew. Before my renewal, I'm going to do some research and find different software. Shame on them. As a side note, the Geeks should let the customer know about the Auto Renew before they load it on their computer or lap top. Keep up the good work Geeks!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bundle Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is as advertised although an overkill !!! I don't need everything that is in the software package and honestly would never need it. But a good option to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than it works lol. Allows my family to do everything from school work and my wife can do her work at home which keeps her here more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Great because it is compatible with all laptops and computers. Especially for MacBooks apple productd being that this usually comes with windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needless to say everyone must have it, I know there is google option too but can't compare to Office 365... At least my personal opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word, power point, excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product. Need to find the key to reload after computer repair. Tech support took too long and call got disconnected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still need best buy to end me my produc codet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products perform great. Microsoft gave me a product key and did a 3 way with best buy customer service who promised to send product key for office 365

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We aren't certain from reading your review but, if you are having any product key card issues, we suggest reaching out to our Customer Support Team for assistance. They'll be able to help you with any issues you might be dealing with. Here's their link: https://support.microsoft.com/en-us/contactus/

      We hope that helps!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    great for home use, and students, for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent program for word processing, managing bills, and other household expense, and writing (typing) letters, book writing, charts, and graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Office whenever I buy a computer at Best Buy because I feel the two go hand in hand. Installation was easy. The program itself is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to work on my school work. I found it works great with programs like Dragon naturally speaking and other type based programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a must! Easy to install and auto renewal is convenient. Good subscription to have for personal home computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great! The additional storage with One Drive and knowing I will have access to the latest versions on any of my devices is awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wilmer Jerald Van Dyk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a journalist, long time foreign correspondent and an older man. I am confused by this product and unable to figure it out and why I was told to buy it. I long for something clear and simple with which to write. I try to follow the directions but am unable to understand them. I can and do write books, but this is beyond my ken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little getting used to, but I like all of the features offered in the Office 365. It offers so much more than the old office version on my old laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Code was already redeemed by someone else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me a code that was already redeemed by someone else. I called them at least 10 times and went to the store 3 times and no one was willing nor able to help me. Terrible! DO NOT BUY THIS CODE FROM BEST BUY!!! Buy directly from Microsoft instead next time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 has what I need to do my job. Simple, user friendly, lots of applications that's more than enough to do what I need to do. Included in my purchase for 1 year trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft wins again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this program for my new computer, and it is definitely an improvement for the older version I had. Lots of upgrades and new features make this a great program for every computer.

    I would recommend this to a friend